Update cart Quantity

[red8ii8]

I stumbled on a curious problem. I can't get the item quantities to update in the cart. i tried uploading a fresh copy of tpl_shopping_cart_default.php but it didn't seem to help. Switching to classic has the same problem. I haven't monkeyed around too much in there, where might the culprit be hiding?

Thanks for the guidance,

jessica

www.dogwerksonline.com Try adding "A Classic White" from the strands section which has 100 units in stock and then updating the quantitiy on the shopping cart page.

[econcepts]

Did you try logging into the Admin and going to:
Configuration > Product Info >Product Quantity Box Status and making sure it is "on"?

[red8ii8]

If you mean this line:

Product Quantity Box Status - Adding New Products

Its already set to 1 (on)

[econcepts]

Yes. Have you also looked at the way each product is setup (from within the Admin)?

I have a demo cart running, and the one product that does not allow me to "add to the quantity" from the shopping cart page is setup as such (to get to this section you will need to go to the actual product in question and edit it. From the edit screen, scroll down and you will find the section that looks like the following:

--------------------------
Product Priced by Attributes: Yes No
Tax Class:
Products Price (Net):
Products Price (Gross):
Product is Virtual: Yes, Skip Shipping Address No, Shipping Address Required
Always Free Shipping: Yes, Always Free Shipping No, Normal Shipping Rules
Special, Product/Download Combo Requires a Shipping Address
Products Quantity Box Shows: Yes, Show Quantity Box No, Do not show Quantity Box
Warning: Does not show Quantity Box, Default to Qty 1
---------------------------

Make sure you have selected "Yes" (see above red highlight) for "Product Quantity Box Shows.

If that is set to "no", then the default qty will be set to 1 and the product will not be able to be updated (quantity wise) by the customer when checking out.

Be sure to check your "buy now" option as well. I suspect that you have it set to default to 1 as the qty (which as stated above would be one cause of the issue you are experiencing).

[red8ii8]

Ewwww! Yucko, I can't allow people to update their cart quantity without ALSO showing that quantity box on my category page OR turning off the prices or somehow disabling the update quantity button on the cart page (its silly to have an update cart button with instructions and not be able to use it)

That's kind of a bummer. I'm getting way too good at chopping up code :)

Thanks for the direction!

[TATIANA]

Is there a way to do this universally? I have around 2000 products. Do you mean I have to manually correct each one? help!

[asappia]

hi,
I'm stumbling on the same problem as here

Simply Customers watching the shopping cart cannot update the product quantity.

I tried to search a bit in the code and I didn't find any codeflow who check for the action=update_products.

I've found that main_chart_actions.php in include/ isn't executed (it contains code that would update the cart)

any idea ?

thanks

Alessandro

[Mike_Dean]

I have a question in regards to the Update button.

Currently I have an update button beside each item in the cart, and also an update button below the list of items.

Can that button be removed ?

My site is on my locals host so I have not links to offer, but I'm using the cherry_zen template.


Thanks..
Mike

[Ajeh]

Might peek in the Configuration ... Stock ...

Show Shopping Cart - Update Cart Button Location
Show on Shopping Cart Update Cart Button Location as:

1= Next to each Qty Box
2= Below all Products
3= Both Next to each Qty Box and Below all Products

and see if that is what you are looking for ...

[Mike_Dean]

Might peek in the Configuration ... Stock ...


and see if that is what you are looking for ...

Thanks Linda...