Google Checkout Problem

[rcht]

I have looked into the shipping_methods.php file and found this

$mc_shipping_methods = array(
'usps' => array(
'domestic_types' =>
array(
'EXPRESS' => 'Express Mail',
'FIRST CLASS' => 'First-Class Mail',
'PRIORITY' => 'Priority Mail',
'PARCEL' => 'Parcel Post',
'BPM' => 'Bound Printed Material',
'LIBRARY' => 'Library'


It looks as the proper shipping classes are listed

then how come they do not show as option is GC payment module and during check out.

[rcht]

Thanks for the link but it does not seem like a full solution.

These are the setting I have set in the GC payment module.
I sett all CCS values to $111 just to deter anyone from trying to pull that crap again.

Please see all the way down, the BOLD type shows the 3 USPS options GC users see when checking out. There is got to be a way to edit this and get rid of Media Mail and add Priority and First class.


United States Postal Service
domestic_types
Express Mail
First-Class Mail
Priority Mail
Parcel Post
Bound Printed Material
Library
international_types
Global Express Guaranteed (1 - 3 days)
Global Express Guaranteed Non-Document Rectangular (1 - 3 days)
Global Express Guaranteed Non-Document Non-Rectangular (1 - 3 days)
Express Mail International (EMS) (3 - 5 days)
Express Mail International (EMS) Flat Rate Envelope (3 - 5 days)
Priority Mail International (6 - 10 days)
Priority Mail International Flat Rate Box (6 - 10 days)
Priority Mail International Flat Rate Envelope
First-Class Mail International

GoogleCheckout Carrier Calculated Shipping
Do you want to use GC Carrier calculated shipping? This feature can be mixed with Flat Rate Shipping, but not Merchant Calculated.

X True (set to true) <--- IS THIS CORRECT?????????????????/
False

Carrier Calculater Shipping Configuration
Set Default Values, Fix and Variable charge
Set Def. Value to 0 to disable the method

FedEx
domestic_types
Def. Value | Fix Charge | Variable | Method Name
USD: USD: % Ground
USD: USD: % Home Delivery
USD: USD: % Express Saver
USD: USD: % 2Day
USD: USD: % Standard Overnight
USD: USD: % Priority Overnight
USD: USD: % First Overnight
UPS
domestic_types
Def. Value | Fix Charge | Variable | Method Name
USD: USD: % Ground
USD: USD: % 3 Day Select
USD: USD: % 2nd Day Air
USD: USD: % Next Day Air Saver
USD: USD: % Next Day Air
USD: USD: % Next Day Air Early AM
USPS
domestic_types
Def. Value | Fix Charge | Variable | Method Name
USD: USD: % Media Mail
USD: USD: % Parcel Post
USD: USD: % Express Mail

[rcht]

One more thing:



In the GC integration settings the API callback URL is set to :

https://www.my_webpage.com/googleche...nsehandler.php

And "MY COMPANY WILL ONLY POST DIGITALY SIGNED CARTS" radio box is checked.


and
Callback contents is set as :
Notification as XML
e.g. <google-order-number>123</google-order-number>

The Advanced tab has no options checked.

Is this Correct?

what is the diffrence between choosing XML and HTML??

[rcht]

I have also been getting this message in my Google Checkout integration console

We encountered an error trying to access your server at https://www.my-website.com/googleche...nsehandler.php -- the error we got is java.net.SocketTimeoutException: Read timed out.

as well as sent back to my email:

We've made several unsuccessful attempts to send order notifications to your notification callback URL, https://www.my_website.com/googleche...nsehandler.php As a result, you aren't receiving order status, risk, or other notifications.

This message started to happen after we received the $1 shipping order and to prevent future purchases I uninstalled GC.
The item was then shipped to the customer and I logged in to GC on the web to update the order into shipped. thats when I got above message.

[rcht]

By the lack of response, perhaps we are all in the same boat and GC is a pain to get it to work properly???

[rcht]

any one know the answer to any of the above issues?

Thank you

[lextechs]

Google checkout sales are not transferring to Zen cart Admin
1 I have tow orders below one created through the Zen cart checkout process and one created after sending the customer an email invoice.
2. The first order sent through Zen cart check out process did not relay the odder back to Zen cart admin
3. the order sent via email invoice did create a order in Zen cart admin
4 The Google checkout->response_message.log shows the following data: I have removed customers information and replaced with “X” for security reasons. Where ever there is an “X” that data was sent to Google and relayed back to the response log.
I have also added comments to data that was not provided by the customer in order to explain some of the blank fields.

Order through Zen Cart process
Fri Dec 11 14:18:03 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<new-order-notification xmlns="http://checkout.google.com/schema/2" serial-number="XXXXXXXXXXXXXXXXX">
<buyer-billing-address>
<company-name></company-name>
<contact-name>XXXXXXXXXXX</contact-name>
<email>XXXXXX</email>
<phone>XXXXXXX</phone>
<fax></fax> Was not provided by the customers
<address1>XXXXXXXX</address1>
<address2></address2> Was not provided by the customers
<country-code>XX</country-code>
<city>XXXXXXXX</city>
<region>XXXXX</region>
<postal-code>XXXXX</postal-code>
</buyer-billing-address>
<timestamp>2009-12-11T20:17:57.326Z</timestamp>
<google-order-number>XXXXXXXXXXX</google-order-number>
<shopping-cart>
<merchant-private-data>


<session-data>XXXXXXXXXXXX;zenid</session-data>


<ip-address>XXXXXXXXXXXXXXX</ip-address>


</merchant-private-data>
<items>
<item>
<item-weight value="XXXXXXXX" unit="LB" />
<tax-table-selector>Taxable Goods</tax-table-selector>
<item-name>XXXXXXXXXXXXXXXX</item-name>
<item-description></item-description> This is in the item however it was not relayed to Google or the response handler
<quantity>X</quantity>
<unit-price currency="USD">XXXXXXXX</unit-price>
<merchant-item-id>XXXXXX</merchant-item-id>
<merchant-private-item-data>


<item>XXXXXXXXXX</item> This is a bunch of encrypted data


</merchant-private-item-data>
</item>
<item>
<item-weight value="XXXXXX" unit="LB" />
<item-name>Reward Points earned:</item-name>
<item-description></item-description>
<quantity>XXXXXX</quantity>
<unit-price currency="USD">XXXXXX</unit-price>
<merchant-private-item-data>


<order_total>XXXXXXXXXX=</order_total> This is a bunch of encrypted data


</merchant-private-item-data>
</item>
</items>
</shopping-cart>
<order-adjustment>
<merchant-codes />
<shipping>
<carrier-calculated-shipping-adjustment>
<shipping-name>XXXXXXXXXXX</shipping-name>
<shipping-cost currency="USD">XXXXXXXX</shipping-cost> the shipping cost was not calculated correctly
</carrier-calculated-shipping-adjustment>
</shipping>
<total-tax currency="USD">XXXXXX</total-tax>
<adjustment-total currency="USD">XXXXXXX</adjustment-total>
</order-adjustment>
<buyer-id>XXXXXXXXXX</buyer-id>
<buyer-shipping-address>
<company-name></company-name> Was not provided by the customer
<contact-name>XXXXXXXXXXX</contact-name>
<email>XXXXXXXXXXXXX</email>
<phone></phone> was provided but not relayed
<fax></fax>
<address1>XXXXXXXXXX</address1>
<address2></address2> Was not provided by the customer
<country-code>XX </country-code>
<city>XXXXXXXX</city>
<region>XX</region>
<postal-code>XXXXXXXXXX</postal-code>
</buyer-shipping-address>
<buyer-marketing-preferences>
<email-allowed>fXXXXXXX</email-allowed>
</buyer-marketing-preferences>
<order-total currency="USD">XXXXXXXX</order-total>
<fulfillment-order-state>NEW</fulfillment-order-state>
<financial-order-state>REVIEWING</financial-order-state>
</new-order-notification>



Fri Dec 11 14:33:13 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<order-state-change-notification xmlns="http://checkout.google.com/schema/2" serial-number="XXXXXXXXXXX
<new-fulfillment-order-state>NEW</new-fulfillment-order-state>
<new-financial-order-state>CHARGEABLE</new-financial-order-state>
<previous-fulfillment-order-state>NEW</previous-fulfillment-order-state>
<previous-financial-order-state>REVIEWING</previous-financial-order-state>
<timestamp>2009-12-11T20:33:07.532Z</timestamp>
<google-order-number>XXXXXXXXXXXXX</google-order-number>
</order-state-change-notification>



Fri Dec 11 14:33:14 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<order-state-change-notification xmlns="http://checkout.google.com/schema/2" serial-number="XXXXXXXXXXX">
<new-fulfillment-order-state>NEW</new-fulfillment-order-state>
<new-financial-order-state>CHARGEABLE</new-financial-order-state>
<previous-fulfillment-order-state>NEW</previous-fulfillment-order-state>
<previous-financial-order-state>REVIEWING</previous-financial-order-state>
<timestamp>2009-12-11T20:33:07.532Z</timestamp>
<google-order-number>XXXXXXXXXXXXX</google-order-number>
</order-state-change-notification>



Fri Dec 11 13:33:14 MST 2009:- <?xml version="1.0" encoding="UTF-8"?><notification-acknowledgment xmlns="http://checkout.google.com/schema/2"/>

Fri Dec 11 14:33:15 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<risk-information-notification xmlns="http://checkout.google.com/schema/2" serial-number="XXXXXXXXXXXXXX">
<timestamp>2009-12-11T20:33:07.532Z</timestamp>
<risk-information>
<billing-address>
<company-name></company-name> Was not provided by the customer
<contact-name>XXXXXXXXX</contact-name>
<email>XXXXXXXXXXXXXXX </email>
<phone>XXXXXXXXXXXX</phone>
<fax></fax> Was not provided by the customer
<address1>XXXXXXXXXXXX</address1>
<address2></address2> Was not provided by the customer
<country-code>XXX</country-code>
<city>XXXXXXX</city>
<region>XXXX</region>
<postal-code>XXXXXXX</postal-code>
</billing-address>
<ip-address>XXXXXXXXXX</ip-address>
<avs-response>X</avs-response>
<cvn-response>X</cvn-response>
<eligible-for-protection>XXXXX</eligible-for-protection>
<partial-cc-number>XXXXXXX</partial-cc-number>
<buyer-account-age>XXXXXX</buyer-account-age>
</risk-information>
<google-order-number>XXXXXXXXX</google-order-number>
</risk-information-notification>



Fri Dec 11 14:33:16 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<risk-information-notification xmlns="http://checkout.google.com/schema/2" serial-number="XXXXXXXXXXXXXX">
<timestamp>2009-12-11T20:33:07.532Z</timestamp>
<risk-information>
<billing-address>
<company-name></company-name> Was not provided by the customer
<contact-name>XXXXXXXX</contact-name>
<email>XXXXXXXXXXX</email>
<phone>XXXXXXXXXXX</phone>
<fax></fax>was not provided by the customer
<address1>XXXXXXXXXXX</address1>
<address2></address2>Was not provided by the customer
<country-code>XXXXXXXX</country-code>
<city>XXXXXXXXXXXXX</city>
<region>XXXX</region>
<postal-code>XXXXXXXX</postal-code>
</billing-address>
<ip-address>XXXXXXXXXXX</ip-address>
<avs-response>X</avs-response>
<cvn-response>X</cvn-response>
<eligible-for-protection>XXX</eligible-for-protection>
<partial-cc-number>XXXXXX</partial-cc-number>
<buyer-account-age>XXXX</buyer-account-age>
</risk-information>
<google-order-number>XXXXXXXX</google-order-number>
</risk-information-notification>


This is the invoice order that was sent via email and it created a Zen cart order in Zen Cart admin.

Fri Dec 11 13:33:16 MST 2009:- <?xml version="1.0" encoding="UTF-8"?><notification-acknowledgment xmlns="http://checkout.google.com/schema/2"/>

Sun Dec 13 0:00:54 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<new-order-notification xmlns="http://checkout.google.com/schema/2" serial-number="XXXXXXXXX">
<buyer-billing-address>
<company-name></company-name> Not provided by customer
<contact-name>XXXXXXXX</contact-name>
<email>XXXXXXXXXXX</email>
<phone></phone> Not provided by customer
<fax></fax> Not provided by customer
<address1>XXXXXXX</address1>
<address2></address2> Not provided by customer
<country-code>XXXX</country-code>
<city>XXXXXXX</city>
<region>XXXX</region>
<postal-code>XXXX</postal-code>
</buyer-billing-address>
<timestamp>2009-12-13T06:00:52.933Z</timestamp>
<google-order-number>XXXXXXX</google-order-number>
<shopping-cart>
<items>
<item>
<item-name>XXXXXXX</item-name>
<item-description>XXXXXXX</item-description>
<quantity>XXXXX</quantity>
<unit-price currency="USD">XXXX</unit-price>
<merchant-item-id></merchant-item-id> This was not relayed
</item>
</items>
</shopping-cart>
<order-adjustment>
<merchant-codes />
<total-tax currency="USD">XXXXXXX</total-tax>
<adjustment-total currency="USD">XXXXX</adjustment-total>
</order-adjustment>
<buyer-id>XXXXXXXXXX</buyer-id>
<buyer-shipping-address>
<company-name></company-name>V
<contact-name>XXXXXXXXX</contact-name>
<email>XXXXXXXXXXXX</email>
<phone></phone> Not provided by customer
<fax></fax> Not provided by customer
<address1>XXXXXXXXXXXX</address1>
<address2></address2> Not provided by customer
<country-code>XXXXXX</country-code>
<city>XXXXXXX</city>
<region>XXXXX</region>
<postal-code>XXXXX</postal-code>
</buyer-shipping-address>
<buyer-marketing-preferences>
<email-allowed>XXXXXXX</email-allowed>
</buyer-marketing-preferences>
<order-total currency="USD">XXXXXXXX</order-total>
<fulfillment-order-state>NEW</fulfillment-order-state>
<financial-order-state>REVIEWING</financial-order-state>
</new-order-notification>



Sun Dec 13 0:00:55 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<new-order-notification xmlns="http://checkout.google.com/schema/2" serial-number="XXXXXXXXX">
<buyer-billing-address>
<company-name></company-name> Not provided by customer
<contact-name>XXXXXXXXX</contact-name>
<email>XXXXXXXXXX</email>
<phone></phone> Not provided by customer
<fax></fax> Not provided by customer
<address1>XXXXXXXX</address1>
<address2></address2>Not provided by customer
<country-code>XXXXXX</country-code>
<city>XXXXXXX</city>
<region>XXXX</region>
<postal-code>XXXXX</postal-code>
</buyer-billing-address>
<timestamp>2009-12-13T06:00:52.933Z</timestamp>
<google-order-number>XXXXXXXXX</google-order-number>
<shopping-cart>
<items>
<item>
<item-name>XXXXXXXXXX</item-name>
<item-description>XXXXXXXX</item-description>
<quantity>XXXXXX</quantity>
<unit-price currency="USD">XXXXXXX</unit-price>
<merchant-item-id></merchant-item-id> This was not relayed
</item>
</items>
</shopping-cart>
<order-adjustment>
<merchant-codes />
<total-tax currency="USD">XXXXX</total-tax>
<adjustment-total currency="USD">XXXXX</adjustment-total>
</order-adjustment>
<buyer-id>XXXXXXXX</buyer-id>
<buyer-shipping-address>
<company-name></company-name>Not provided by the customer
<contact-name>XXXXXXXXX</contact-name>
<email>[email protected]</email>
<phone></phone>not provided by the customer
<fax></fax>Not provided by the customer
<address1>XXXXXXXXX</address1>
<address2></address2>Not provided by the customer
<country-code>XXXXX</country-code>
<city>XXXXXXXX</city>
<region>XXXX</region>
<postal-code>XXXXXX</postal-code>
</buyer-shipping-address>
<buyer-marketing-preferences>
<email-allowed>XXXXXXX</email-allowed>
</buyer-marketing-preferences>
<order-total currency="USD">XXXXXXXX</order-total>
<fulfillment-order-state>NEW</fulfillment-order-state>
<financial-order-state>REVIEWING</financial-order-state>
</new-order-notification>



Sat Dec 12 23:00:56 MST 2009:- <?xml version="1.0" encoding="UTF-8"?><notification-acknowledgment xmlns="http://checkout.google.com/schema/2"/>

Sun Dec 13 0:16:00 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<order-state-change-notification xmlns="http://checkout.google.com/schema/2" serial-number="XXXXXXXXXX">
<new-fulfillment-order-state>NEW</new-fulfillment-order-state>
<new-financial-order-state>CHARGEABLE</new-financial-order-state>
<previous-fulfillment-order-state>NEW</previous-fulfillment-order-state>
<previous-financial-order-state>REVIEWING</previous-financial-order-state>
<timestamp>2009-12-13T06:15:57.576Z</timestamp>
<google-order-number>XXXXXXXXXX</google-order-number>
</order-state-change-notification>



Sun Dec 13 0:16:01 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<order-state-change-notification xmlns="http://checkout.google.com/schema/2" serial-number="XXXXXXXXXXXX">
<new-fulfillment-order-state>NEW</new-fulfillment-order-state>
<new-financial-order-state>CHARGEABLE</new-financial-order-state>
<previous-fulfillment-order-state>NEW</previous-fulfillment-order-state>
<previous-financial-order-state>REVIEWING</previous-financial-order-state>
<timestamp>2009-12-13T06:15:57.576Z</timestamp>
<google-order-number>XXXXXXXXXXXX</google-order-number>
</order-state-change-notification>



Sat Dec 12 23:16:01 MST 2009:- <?xml version="1.0" encoding="UTF-8"?><notification-acknowledgment xmlns="http://checkout.google.com/schema/2"/>

Sun Dec 13 0:16:02 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<risk-information-notification xmlns="http://checkout.google.com/schema/2" serial-number="XXXXXXXXXXX">
<timestamp>2009-12-13T06:15:57.576Z</timestamp>
<risk-information>
<billing-address>
<company-name></company-name>Was not provided by the customer
<contact-name>XXXXXXXX</contact-name>
<email>XXXXXXXXX</email>
<phone></phone> Was not provided by the customer
<fax></fax> Was not provided by the customer
<address1>XXXXXXX</address1>
<address2></address2> Was not provided by the customer
<country-code>XXXX</country-code>
<city>XXXXX</city>
<region>XXXX</region>
<postal-code>XXXXX</postal-code>
</billing-address>
<ip-address>XXXXXXX</ip-address>
<avs-response>X</avs-response>
<cvn-response>X</cvn-response>
<eligible-for-protection>XXXXX</eligible-for-protection>
<partial-cc-number>XXXXXXX</partial-cc-number>
<buyer-account-age>XXXXX</buyer-account-age>
</risk-information>
<google-order-number>XXXXXXXXX</google-order-number>
</risk-information-notification>



Sun Dec 13 0:16:03 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<risk-information-notification xmlns="http://checkout.google.com/schema/2" serial-number="XXXXXXXXX">
<timestamp>2009-12-13T06:15:57.576Z</timestamp>
<risk-information>
<billing-address>
<company-name></company-name> was not provided by the customer
<contact-name>XXXXXXX</contact-name>
<email>XXXXXXXXXX</email>
<phone></phone>
<fax></fax> was not provided by the customer
<address1>XXXXXXXX</address1>
<address2></address2> Was not provided by the customer
<country-code>X</country-code>
<city>XXXXXXX</city>
<region>XX</region>
<postal-code>X</postal-code>
</billing-address>
<ip-address>XXXXX</ip-address>
<avs-response>XXX</avs-response>
<cvn-response>XXXX</cvn-response>
<eligible-for-protection>XXX</eligible-for-protection>
<partial-cc-number>XXXXX</partial-cc-number>
<buyer-account-age>XXXX</buyer-account-age>
</risk-information>
<google-order-number>XXXXXXXXX</google-order-number>
</risk-information-notification>



Sat Dec 12 23:16:03 MST 2009:- <?xml version="1.0" encoding="UTF-8"?><notification-acknowledgment xmlns="http://checkout.google.com/schema/2"/>

After review the response_message .log I checked my data base and in can see the partial order information for the order that was created via the Zen cart check out process.

I the table Google order in the data base
For the order created via Zen cart check out process there is no information under
orders_id google_order_number order_amount
However for the invoice order there is information

In the table google_checkout
customers_id buyer_id

There is not information there is not customer id and buyers id for the checkout done via Zen Cart but there is one for order done via email invoice

In the table orders
There is only information for the email order and none for the order that was done through Zen cart
I did notice in orders_Status_history table that under the column orders_status_history_id there is a Id however under orders_id there is a 0 for the order made through Zen cart process

I guess what I am trying to figure is why when a customer uses the Google checkout button on my site page the order is not going through to Zencart adim. I hope the information I provide helps someone to help me figure it out.

Thanks in advance

[new2u]

Same issue... anyone figure this out?

[hognutz]

Did you ever find a solution to this problem? I'm having the same issues.

[new2u]

Seeing the same issue. Anyone have any insight?