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  1. #1
    Join Date
    Nov 2006
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    Papworth, Cambridgeshire, UK
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    Default Re: not receiving email notification

    Unfortunately, the only consolation on Gmail doing such things is that Hotmail is usually worse. It's not just a Zencart problem, it's fairly universal.

    If you are with a hosting service, it could be that their mail servers are blacklisted, or if you are sending from a non hosted environment, be aware that most home broadband connections are almost automatically blacklisted.

    The other common problem is badly formed headers on the email - wrongly specified encoding and charsets, and mail originating from Apache server user nobody. Check the headers of the bounced mail.

  2. #2
    Join Date
    Oct 2006
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    9
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    Default Re: not receiving email notification

    mail originating from Apache server user nobody
    This is the problem that I'm having for all of my emails. I have a VPS. It was corrupted and I had to get another one. Since the switch, all of my emails are originating from nobody@*myvpsserver*.com. Although I'm fairly certain it is not a zencart issue, can anyone tell me what settings to change in WHM or wherever?

  3. #3
    Join Date
    Jan 2004
    Posts
    66,443
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    Default Re: not receiving email notification

    Quote Originally Posted by gingery View Post
    all of my emails are originating from nobody@*myvpsserver*.com. Although I'm fairly certain it is not a zencart issue, can anyone tell me what settings to change in WHM or wherever?
    WHM:
    1. Server Configuration
    2. Tweak Settings
    3. "Mail" section:
    4. Check this box:
    Prevent the user "nobody" from sending out mail to remote addresses (PHP and CGI scripts generally run as nobody if you are not using PHPSuexec and Suexec respectively.)
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
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    Default Re: not receiving email notification

    Thanks for the information. Unfortunately, the only thing that did was bounce back all emails that are running through my vbulletin forum so I had to uncheck it.




    Is there anything else that I can change to get rid of the nobody@*myvpsserver*.com? I'm thinking that is what is flagging emails as spam?

  5. #5
    Join Date
    Jan 2004
    Posts
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    Default Re: not receiving email notification

    In your Zen Cart Admin in Email Options, there is an option that says "Emails must send from known domain". Try turning that on, because it attempts to override the "nobody" default.

    Otherwise, I suggest you contact your hosting company for recommendations.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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