Cart errors

[DrByte]

The inability to upload product images will be a permissions problem on your /images folder.

The installation documentation explains which folders need to be made writable. See the /docs folder for more details on that.

[motor]

It was correctly setup, all the stuff was green etc with setup, that setup windows you get, zc_install.

[motor]

Everything is back to std, just using the old admin>includes>configure file, and still the prices don't show in preview, it just says 0.


Is the block where you enter the details for adding the product price, are it supposed to be like a light blue?

Could the colour not mean something?

Thanx for the help guys, need to get to the bottom of this.

[DrByte]

The color is intentional ... it just groups pricing fields together.

[DrByte]

1. What version of Zen Cart? Was this a first-time install or an upgrade? from what ver?
The latest, first time
2. What version of PHP?
Not sure, was setup for Zen Cart
3. What version of MySQL?
Was setup for Zen Cart
4. What version of Apache/IIS?
Was setup for Zen Cart
5. What operating system is your server running?
Windows

Who is your host ?
Do they offer a non-windows server for you to use?
Are there any warnings on the zc_install "System Inspection" page ?

[motor]

Who is your host ?
Do they offer a non-windows server for you to use?
Are there any warnings on the zc_install "System Inspection" page ?

I'm not sure of my host name, but its in the USA.
Yeah, I think its currently not on Windows, not sure on that.

Nothing serious, can't remember what could have been having a warning, at 1/2 places maybe, but it said its not nessesary.

[DrByte]

Without seeing this in action, I cannot help you further.

Additionally, if you don't know who your host is, you really shouldn't be considering starting an online business with them as a partner.

If your host has told you that "it's set up for Zen Cart" , the please go and ask *them* to fix these problems. The code normally works fine out-of-the-box. If you have a fresh clean install and it's not working, I'm going to be bold and point the finger at the server and the host. If they want to defend themselves, then perhaps they can make it work for you.

Sorry.

I suspect loading it on another host will find it working properly.
If you have a choice, stay away from Windows hosting.

[motor]

Thank You for your help, will be in touch, hopefully not.

[motor]

Here are all the permissions, just the configure files, permissions have been closed.

Can you now please help.

I can't change host, paid upfront for a year.

Thanx


System Inspection Results

• <LI class=NA>Webserver = Microsoft-IIS/6.0 <LI class=NA>HTTP Host = www.Domain.co.za <LI class=NA>Path_Translated = D:\\Domains\\Domain.co.za\\wwwroot\\cart\\zc_install\\index.php <LI class=NA>PHP O/S = WINNT <LI class=WARN>PHP API Mode = cgi-fcgi Click here for more info <LI class=NA>PHP Max Execution Time per page = 1000 <LI class=WARN>Register Globals = ON Click here for more info <LI class=OK>MySQL Support = ON <LI class=OK>PHP Version = 4.4.4 <LI class=OK>PHP Safe Mode = OFF <LI class=OK>PHP Sessions Support = ON <LI class=OK>PHP Session.AutoStart = OFF <LI class=OK>PHP session.use_trans_sid = OFF <LI class=WARN>Suggested SQL Cache Folder = D:/Domains/Domain.co.za/wwwroot/cart/cache Click here for more info <LI class=OK>PHP magic_quotes_runtime setting = OFF <LI class=OK>PHP GD Support = ON <LI class=OK>GD Version = GD bundled (2.0.15 compatible) <LI class=OK>PHP ZLIB Compression Support = ON <LI class=WARN>PHP cURL Support = OFF Click here for more info <LI class=OK>PHP Upload Support = ON upload_max_filesize=20M; post_max_size=8M
• PHP Upload TMP dir = D:\PHP4\uploadtemp

View PHPINFO for your server

Other System Information (For Reference Only)The following info does not necessarily indicate any problem or configuration issue. It is simply for the sake of displaying it in an easy-to-find location.

• <LI class=NA>PHP include_path = .;c:\php4\pear <LI class=NA>PHP SMTP destination = 74.200.66.23 <LI class=NA>PHP sendmail path = <LI class=NA>PHP sendmail 'from' = [email protected] <LI class=OK>PHP open_basedir restrictions = <LI class=WARN>PHP Output Buffering (gzip) = OFF <LI class=OK>PHP FTP Support = ON <LI class=OK>PHP XML Support = ON
• PHP Session.Save_Path = D:\PHP4\sessiondata -->Writeable

File and Folder PermissionsIn order for many Zen Cart™ administrative and day-to-day functions to work properly, You need to mark several files/folders "Writeable". The following is a list of folders which need to be "read-write", along with recommended CHMOD settings. Please correct these settings before continuing installation. Refresh this page in your browser to re-check settings.

Some hosts may not allow you to set CHMOD 777, but only 666. Start with the higher setting first, and switch to lower values if required.

• <LI class=FAIL>includes/configure.php = NOT FOUND <LI class=FAIL>admin/includes/configure.php = Unwriteable
• <LI class=OK>cache = OK <LI class=OK>images = OK <LI class=OK>includes/languages/english/html_includes = OK <LI class=OK>media = OK <LI class=OK>pub = OK <LI class=OK>admin/backups = OK
• admin/images/graphs = OK

Ready to Install? (This will wipe any existing data. You are NOT in Upgrade mode!!!)

[motor]

I am now going back to what I have setup my cart to before.