Login issue both customer and admin on test server

[tljhn]

I have installed ZenCart 1.3.7 with the patch and the admin profile addon. When I logon either as a customer or an admin, no error messages come up, but I am not logged in. On the customer side, I can shop but when I 'checkout', it asks me to login again. Same for the admin side. I pass the login screen to see the admin part of the site, but none of the menu changes from the addon I expect to see show up. The only error I get is that uploads are not enabled. I know this, but it is okay because I am just demoing the software. I need to know what this problem is, because I plan to recommend the software by used, if I can just get it to work right :) I am sure it is something simple, but I am clueless at the moment. Thanks for any and all help :)

[DrByte]

Where do you have it hosted?

What you describe is symptomatic of PHP "session" mis-configuration or of absolute blockage of all cookies by your browser.

[dav12028]

I'm having the same problem, but only in FF, what to do?

[tljhn]

PHP 4.3.2 running on Apache. I have added the following code to htaccess at the root level of ZenCart:

<IfModule mod_php4.c>
php_value session.use_trans_sid 0
php_value register_globals 1
</IfModule>

Still no joy!! I have even looked at the php.info in this root level, the above statements are working. I have also checked the site with security on the browser such that all cookies are allowed, again, no joy! Got any other ideas? I am having our systems people check the logs for any usable error messages.

[tljhn]

New information, checking the database, I had put items in a cart and and attempted to checkout. The system asked for customer login. That is how I created my user account. Well, the system stored records in the sessions table on those two attempts with the session id's stored. Also, when I am on the login page for the admin, the url contains "?zenAdminID =636gh2y782fho2y" but the first page after that does not. I have checked cookies, I have no cookies from my install of ZenCart but sourceforge and several other sites I have visted do have cookies.

[tljhn]

One more note that may be the answer, when I look at the phpinfo, virtual directory support is disabled.

[DrByte]

It is normal for the zenid or zenAdminId to disappear after first page on either the admin or the storefront. In a default install, that indicates that the session cookie is being set properly during the click to the second page, as designed.

What is your site URL?
What are your server's complete specs ... either copy/pasted from Admin->Tools->Server Info or a link to zc_install/techsupp.php

[metamemes]

Not sure if this is the same problem I am having, but, I too had a problem logging in to the admin and as a returning customer to the cart while testing.

One thing that screwed this up was because I originally installed the cart to a domain with just http://domainhere.com then, to accommodate the SSL Certificate I had to change the default url to http://www.domainhere.com - and this resulted in breaking the login to everything as the configure.php file was set to just the http:// address.

I was able to fix the admin login by changing the configure file, however, I can't find the customer login file?

If this is not the same problem you are having, sorry for the mixed post!

[dav12028]

Not sure if this is the same problem I am having, but, I too had a problem logging in to the admin and as a returning customer to the cart while testing.

One thing that screwed this up was because I originally installed the cart to a domain with just http://domainhere.com then, to accommodate the SSL Certificate I had to change the default url to http://www.domainhere.com - and this resulted in breaking the login to everything as the configure.php file was set to just the http:// address.

I was able to fix the admin login by changing the configure file, however, I can't find the customer login file?

If this is not the same problem you are having, sorry for the mixed post!

what you are describing sounds exactly where I'm gone stuck too, I need the get the hold of the customer login file.

[DrByte]

what you are describing sounds exactly where I'm gone stuck too, I need the get the hold of the customer login file.

Um ... is this still the same issue you posted about in another thread? You said it was resolved ... but now you're posting about the same problem again ?
http://www.zen-cart.com/forum/showth...867#post375867