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  1. #1
    Join Date
    Apr 2007
    Posts
    4
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    Default Problem redeeming gift certificates

    I have been trying to solve this problem for quite a while now. I am setting up a new store. I have set up and bought some test gift certificates but when I try to email the amount to a friend I get the following messages in red boxes. It's as though the values I entered in the Send Gift Certificate form are not being picked up.

    We did not get the Recipient's Name. Please fill it in below.
    Is the email address correct? Please try again.
    The Gift Certificate amount does not appear to be correct. Please try again

    Can anybody help please?

    Thank you




  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Problem redeeming gift certificates

    What exactly are you entering for the value?
    Linda McGrath
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  3. #3
    Join Date
    Apr 2007
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    Default Re: Problem redeeming gift certificates

    I am entering these values

    Recipient's name: Jon Todd
    Recipient's email: j.todd @ enmet.co.uk
    Amount to send: 5.00

    Thank you
    Last edited by Ajeh; 4 Jun 2007 at 07:19 PM. Reason: edited to discourage abuse of email address

  4. #4
    Join Date
    Apr 2007
    Posts
    4
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    Default Re: Problem redeeming gift certificates

    I have tracked down my problem. It is being caused by a different module Ultimate SEO.

    I will take another look at that module and see if I have missed something.

    Thanks for your help.

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Problem redeeming gift certificates

    Thanks for the update that the SEO add-on was causing the issues on your site ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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