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  1. #1
    Join Date
    Nov 2006
    Posts
    31
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    0

    Default HELP Confirmation Error

    Hi

    Please help I am experiencing problems with checkout at the confirmation stage - clicking on the confirm order results in a long wait and then either a time out of the web page or a 'Whoops! Sorry, but you are not allowed to perform the action requested' error message.

    I have only 2 payment modules set up - PayPal IPN (I set this up yesterday using the May updated version) and this goes to the PayPal site on confirm order ok. The other is the Check/Money Order - it is the Check/Money Order option which seems to be causing the problem.

    The order is being logged in Admin under orders, and emails are being sent out to both Admin and Customer.

    I am hoping to get this site up and running this week - please help

    Thanks

    Kevin
    PS the other weird thing is I have the sort order for PayPal set as 0 and that for Check/Money Order set as 2 but Check/Money Order is listed before PayPal on the Payment Info page

  2. #2
    Join Date
    Nov 2006
    Posts
    31
    Plugin Contributions
    0

    Default Re: HELP Confirmation Error

    I deleted both checkout_confirmation.php and checkout_success.php files from the server and uploaded them again - checkout confirmation now seems to be working ok

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: HELP Confirmation Error

    Thanks for the update on what appears to have fixed your site!
    Linda McGrath
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