i have installed the crafty side boxes module on the site and i have tried to enter the code and recived error messges

Here is the site i have added the crafty side boxes and all i am getting is the module and then no pic to say i am online at all. Can anyone help to see why this module isnt working.

http://www.yourlifetimeofmemories.com/


Code which was generated from crafty

Code:
   <!-- Powered by: Crafty Syntax Live Help        http://www.craftysyntax.com/ -->
<script type="text/javascript" src="http://yourlifetimeofmemories.com/crafty/livehelp_js.php?department=2&amp;pingtimes=15"></script>
<!-- copyright 2003 - 2006 by Eric Gerdes -->
We have looked everywhere in the modules and we do not know where to put this code

Please see the site as we are not show the pic to say to leave a message or if we are online.