Error: Catalog images directory is not writeable

[dealbyethan.com]

Hi, when I logged into my admin, I get the following message. How do I solve it?
Error: Catalog images directory is not writeable

Please advise. Thank you.

[Get Em Fast]

Just change permissions for image directory to 777.

[dealbyethan.com]

Hi the permission for this folder is already 777

[Get Em Fast]

Do you have Image Handler installed? If so, is bmz_cache set to 777?

[dealbyethan.com]

I don't think I installed image handler module. I can't seem to change the permission of the image folder. Is that normal? If not, why?

[Get Em Fast]

Nope. Not normal. Do you have the "Hot Link" protection turned on? If, so, try turning that off.

[Get Em Fast]

Looks like you got it, though. All your images are back.

[dealbyethan.com]

Hi,

I managed to change the file permission using the FTP manager. Isn't it strange that I can't do it in CPanel? Should I contact my hosting company?

[Get Em Fast]

Yes, I would. You should be able to change permissions on any file or folder you want, or need to. If they've got that blocked, somehow, then I would throw a fit on 'em!

[dealbyethan.com]

what "hot link" protection? how do I find out?