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  1. #1
    Join Date
    Dec 2005
    Posts
    1,509
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    Default Re: UPS not working of an urgent nature

    Quote Originally Posted by stagebrace View Post
    My UPS is working great but USPS stoped returned data this morning. I get
    <Error>
    <Number>80040b1a</Number>
    <Description>Authorization failure. Perhaps username and/or password is incorrect.</Description>
    <Source>UspsCom:oAuth</Source>
    </Error>
    But after a call to USPS they say my username is not the problem. What happened today that would cause your UPS and my USPS to get lost?
    What "UPS" module are you guys using? The one I have here didn't require me to enter anything in the way of "username and password"? It just pulls the data from the XML feed at UPS? It came with the default install of Zen?
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

  2. #2
    Join Date
    Oct 2004
    Location
    Albuquerque, NM
    Posts
    91
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    0

    Default Re: UPS not working -- of an urgent nature

    That is the same one I am using, the one that came with zen cart. I just started giving this error a day ago. With the unable to obtain shipping quotes.

    Someone mentioned an XML feed, could have changed that location?

    As for the USPS problem have you updated your USPS to show the new rates and does it happen to international orders only or all orders.
    Last edited by puppet87112; 7 Jun 2007 at 03:01 AM. Reason: Forgot to add the USPS thing

  3. #3
    Join Date
    Dec 2005
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    6

    Default Re: UPS not working -- of an urgent nature

    Quote Originally Posted by puppet87112 View Post
    Someone mentioned an XML feed, could have changed that location?
    There isn't a place you change this. It is the method used to pull from UPS and it is "their" file (for lack of a better term).

    I processed orders using UPS for the past week without any problems? These are mainly US orders on the one cart I am thinking of.
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

  4. #4
    Join Date
    Sep 2004
    Posts
    34
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    0

    Default Re: UPS not working -- of an urgent nature

    Our shipping mods stopped working as well, we called them yesterday and they said their server is down and will be back in an hour.. It worked last night for a short while and now it stopped working again!

    I remember seeing UPS XML in my shipping mod options before, but now it's not there.. How do I reinstall the UPS XML? if that's working, I might have to speak to my host and ask them to reinstall it for us.

    Any clue?

 

 

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