Image Handler error: Unable to determine the page link!

[Get Em Fast]

O.k. Sorry to be gone so long, but I had to go to work, and it took me longer than I thought it would, today.

Now, I see you have 3 images in your snapshot, already......It would have been nice to see them, though.
Is this just 1 image, uploaded as instructed & resized by IH, or is this 3 different images?
We're all here to help, and by blurring out some of the information, it just makes it harder for you to get the correct answer that you're needing.

[mdotse]

to fix this problem make sure that the original file name does not have any spaces within the name or any "("")" then it will work. replace the spaces with underscores or something.

Some things have to be seen to be believed

[earplugs]

If any onlookers -
I've just had this problem and noticed that if my file character length is too long it produces this error.

Try reducing the file name length and also no spaces or invalid characters (as above) - seems to work ok for me now.

[movefearlessly]

we're having the same issue with our store - i've checked permissions, cleared the cache, advised re file naming. owner still gets this message when she tries to upload additional images. we're running v1.3.8, haven't had any issues until today. scratching my head - it doesn't happen when i upload, i already tried it. http:// digital designers den . com (help?)

[ushanka]

I had the same error message plus I ccould not see large images.
I did everything what was suggested above, nothing happend.
Finally, I made a new folder for regular images inside of the image forder and uploaded regular size images there (example: I have a category Hats. I have now 3 folders for this category - hats, medium and large).
It solved the problem.
Good luck.

[Diego Vieira]

My problem was the same so I try all that stuff, nada..
The issue was that the image was called "Calm & Collected" so the URL was "products_filter=3630&imgName=Calm&Collected_01&action=layout_info" guess what?
the problem was that the "&" was stripping the URL, so I just change a piece of code:
from

if ( $_GET['imgName'] == $tmp_image_name ) {
      // an image is selected, highlight it
      echo '<tr id="defaultSelected" class="dataTableRowSelected" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\''
        . zen_href_link(FILENAME_IMAGE_HANDLER, 'products_filter=' . $_GET['products_filter']
        . '&imgName=' .$tmp_image_name . '&action=layout_edit') . '\'">' . "\n";
        // set some details for later usage
      $selected_image_file = DIR_WS_CATALOG . $tmp_image_file_medium;
      $selected_image_file_large = DIR_WS_CATALOG . $tmp_image_file_large;
        $selected_image_link = $tmp_image_link;
        $selected_image_name = $tmp_image_name;
        $selected_image_suffix = preg_replace("/^".$products_image_base."/", '', $tmp_image_name);
        $selected_image_extension = $products_image_extension;
    } else {
      echo '<tr class="dataTableRow" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\''
         . zen_href_link(FILENAME_IMAGE_HANDLER, 'products_filter=' . $_GET['products_filter']
         . '&imgName=' . $tmp_image_name . '&action=layout_info') . '\'">' . "\n";
    } 

to

if ( $_GET['imgName'] == $tmp_image_name ) {
      // an image is selected, highlight it
      echo '<tr id="defaultSelected" class="dataTableRowSelected" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\''
        . zen_href_link(FILENAME_IMAGE_HANDLER, 'products_filter=' . $_GET['products_filter']
        . '&imgName=' .urlencode($tmp_image_name) . '&action=layout_edit') . '\'">' . "\n";
        // set some details for later usage
      $selected_image_file = DIR_WS_CATALOG . $tmp_image_file_medium;
      $selected_image_file_large = DIR_WS_CATALOG . $tmp_image_file_large;
        $selected_image_link = $tmp_image_link;
        $selected_image_name = $tmp_image_name;
        $selected_image_suffix = preg_replace("/^".$products_image_base."/", '', $tmp_image_name);
        $selected_image_extension = $products_image_extension;
    } else {
      echo '<tr class="dataTableRow" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\''
         . zen_href_link(FILENAME_IMAGE_HANDLER, 'products_filter=' . $_GET['products_filter']
         . '&imgName=' . urlencode($tmp_image_name) . '&action=layout_info') . '\'">' . "\n";
    } 

note the

urlencode($tmp_image_name) 

that's it..

[fredsjo]

My problem was the same so I try all that stuff, nada..
The issue was that the image was called "Calm & Collected" so the URL was "products_filter=3630&imgName=Calm&Collected_01&action=layout_info" guess what?
the problem was that the "&" was stripping the URL, so I just change a piece of code:
from

if ( $_GET['imgName'] == $tmp_image_name ) {
      // an image is selected, highlight it
      echo '<tr id="defaultSelected" class="dataTableRowSelected" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\''
        . zen_href_link(FILENAME_IMAGE_HANDLER, 'products_filter=' . $_GET['products_filter']
        . '&imgName=' .$tmp_image_name . '&action=layout_edit') . '\'">' . "\n";
        // set some details for later usage
      $selected_image_file = DIR_WS_CATALOG . $tmp_image_file_medium;
      $selected_image_file_large = DIR_WS_CATALOG . $tmp_image_file_large;
        $selected_image_link = $tmp_image_link;
        $selected_image_name = $tmp_image_name;
        $selected_image_suffix = preg_replace("/^".$products_image_base."/", '', $tmp_image_name);
        $selected_image_extension = $products_image_extension;
    } else {
      echo '<tr class="dataTableRow" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\''
         . zen_href_link(FILENAME_IMAGE_HANDLER, 'products_filter=' . $_GET['products_filter']
         . '&imgName=' . $tmp_image_name . '&action=layout_info') . '\'">' . "\n";
    } 

to

if ( $_GET['imgName'] == $tmp_image_name ) {
      // an image is selected, highlight it
      echo '<tr id="defaultSelected" class="dataTableRowSelected" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\''
        . zen_href_link(FILENAME_IMAGE_HANDLER, 'products_filter=' . $_GET['products_filter']
        . '&imgName=' .urlencode($tmp_image_name) . '&action=layout_edit') . '\'">' . "\n";
        // set some details for later usage
      $selected_image_file = DIR_WS_CATALOG . $tmp_image_file_medium;
      $selected_image_file_large = DIR_WS_CATALOG . $tmp_image_file_large;
        $selected_image_link = $tmp_image_link;
        $selected_image_name = $tmp_image_name;
        $selected_image_suffix = preg_replace("/^".$products_image_base."/", '', $tmp_image_name);
        $selected_image_extension = $products_image_extension;
    } else {
      echo '<tr class="dataTableRow" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\''
         . zen_href_link(FILENAME_IMAGE_HANDLER, 'products_filter=' . $_GET['products_filter']
         . '&imgName=' . urlencode($tmp_image_name) . '&action=layout_info') . '\'">' . "\n";
    } 

note the

urlencode($tmp_image_name) 

that's it..

I have tried everythign in this thread and nothing seems to help.

Image handler worked perfectly some days ago, and now its all messed up. Same happend a month ago, and it just suddenly repaired it self..

But now its back at this again:

Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

[SSLTech]

I am having the same problem. I am brand new to using Image Handler, I got it installed no problem, got one additional image to load and now this is what I get when I try to add any additional images:
Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')
I have tried shortning my file names, and creating a new directory inside of images. Please Help!!

[mteipe]

We just had the same issue. It turns out there was an ampersand in the file names. Check for any special characters or spaces that might be in your image file names and remove them.

[tyankee]

i am having the same issue today and never had it before.. i've done everything posted here and change the file name 6 times to something very short and still doesn't work.. what gives??