Google Base Feeder Support Thread [OLD]

[danilyn22]

Arghhh Am I sorry I upgraded.

I am running Zen 1.3.9h. I Just upgraded to the most recent version of Google Base Updater. I went through all the steps provided including changing over to UTF-8. Out of 13000 products, only 1400 of them loaded and half of those loaded with errors. Googlebase came back and said the XML was all screwed up. Boy am I sorry I even did this.

Did anyone else have this same issue? Any solution thoughts?

[RescoCCC]

You have some encoding errors that are truncating the feed. Look for products that have odd characters in titles, descriptions, or image file names.

[danilyn22]

Thanks for the path forward.

It seems to be not liking things like bullets and copyright symbols, which i have to have to appease some of our manufacturers.

Could this be causing these issues?

This is the first error that shows in GoogleBase

Error parsing/validating XML feed Our system encountered an error when processing your XML data feed. Please see the following Help Center topics for more information:

XML tag mismatch

Invalid RSS/Atom document format

[countrycharm]

Thanks for the path forward.

It seems to be not liking things like bullets and copyright symbols, which i have to have to appease some of our manufacturers.

Could this be causing these issues?

I can answer that for you. Yes copyright symbols does affect the way google base runs because the sanitizer doesn't correct it right.

[RescoCCC]

Thanks for the path forward.

It seems to be not liking things like bullets and copyright symbols, which i have to have to appease some of our manufacturers.

Could this be causing these issues?

Yes, that is precisely what's causing the issue you're experiencing. Which version of the feed are you using? Version 1.10.2 has a sanitizer built in that corrects a lot of this, although I don't know if it corrects it all. I understand this sanitizer was removed from later versions.

[countrycharm]

Arghhh Am I sorry I upgraded.

I am running Zen 1.3.9h. I Just upgraded to the most recent version of Google Base Updater. I went through all the steps provided including changing over to UTF-8. Out of 13000 products, only 1400 of them loaded and half of those loaded with errors. Googlebase came back and said the XML was all screwed up. Boy am I sorry I even did this.

Did anyone else have this same issue? Any solution thoughts?

I feel the same as you. I feel like if google is asking for this and that , that all that they are asking should be added to Google Base Feeder. That being said I also feel like product fields should be incorporated into this module without having to add it extra, but then again I didn't create Google Base Feeder.
I'm not putting Numinix down he has done a good job when he answers the thread here or over on his web site when people are having problems. I also see him avoiding a lot of problems people are asking too. I know he doesn't have to donate any of his time for free or create any modules for free. I and everybody does appreciate his generosity, but please fix the modules like they should be fix or don't offer it at all. Don't take it the wrong way I not pointing my finger at no one here. Thats my 2 cents worth.
I'm holding out for a fixed or stable version without all the hassle.

[RescoCCC]

I feel the same as you. I feel like if google is asking for this and that , that all that they are asking should be added to Google Base Feeder. That being said I also feel like product fields should be incorporated into this module without having to add it extra, but then again I didn't create Google Base Feeder.
I'm not putting Numinix down he has done a good job when he answers the thread here or over on his web site when people are having problems. I also see him avoiding a lot of problems people are asking too. I know he doesn't have to donate any of his time for free or create any modules for free. I and everybody does appreciate his generosity, but please fix the modules like they should be fix or don't offer it at all. Don't take it the wrong way I not pointing my finger at no one here. Thats my 2 cents worth.
I'm holding out for a fixed or stable version without all the hassle.

The modules work just fine when they are setup correctly.

[countrycharm]

The modules work just fine when they are setup correctly.

Maybe so for some. We cannot all be a bunch of dummies. I have been installing module for years and have never came across something as bad as this to install. If you are going to install this module, you better roll up your sleeves because you are going to be here a while. Not a module that you can just drop in a use.

[RescoCCC]

Maybe so for some. We cannot all be a bunch of dummies. I have been installing module for years and have never came across something as bad as this to install. If you are going to install this module, you better roll up your sleeves because you are going to be here a while. Not a module that you can just drop in a use.

I haven't been installing modules for years. In fact, most around here have probably forgotten more about this stuff then I'll ever know. But, I installed it on three sites including my sandbox and two live sites. It works perfectly on all three.

That said, it is definitely a complicated module, more complicated than the majority of the others. I think if I were having the problems with it that some others are experiencing I would pay Numinix the nominal $25 they charge to install it.

[RescoCCC]

My default Google Product Category isn't going into the XML but I don't think any of my products *have* to have it so no great loss.

What format did you use for the entry? There is both a text format and an xml format.

As an example this is what the text format would look like:

Arts & Entertainment > Collectibles

And this is what the xml format would look like:

Arts & Entertainment > Collectibles

The second is what needs to be entered in Default Product Category.