Google Base Feeder Support Thread [OLD]

[fmckinnon]

Hey folks,

Any help with this?

Hey Gang,
We've just tripled the number of products in our store and now when I attempt to create the Google Base file, the popup window comes up, and it runs for 20 seconds or so, and then the browser's status window says "done" ... but in the window, it's nowhere NEAR finished with the ID:, Price, Description - including - success ....

It never finishes, it's clear that it has thousands of products left to include ...

I read back for dozens of pages and searched - seems some folks have had to edit their php.ini file, but i couldn't find WHAT to edit, or what things to change.

Basically, I'm getting about 4000-5000 products added to the file, and it's just stopping - I need it to run and keep including-success until it's finished with ALL the products.

HELP .. thanks!

[smap]

Hey folks,

Any help with this?

Are you seeing any errors in your webserver log files? Just judging on circumstances I'm wondering if you're hitting a PHP timeout or memory limit. If so I think you should see some errors in your webserver log files. Also if I'm on the right track, you should be able to increase the culprit setting in php.ini, bounce Apache and be good to go.

[fmckinnon]

Hey, haven't seen web logs but just installed another module (the one from MagenticOne) and got errors in the output ... the server is timing out. Increasing php.ini to 120 seconds (from 30 sec) for max_timeout and also increased memory limit from 32MB to 64Mb ... well, I should say I've emailed my host and asked them to do it, and restart apache - hoping for the best.

[smap]

Hey, haven't seen web logs but just installed another module (the one from MagenticOne) and got errors in the output ... the server is timing out. Increasing php.ini to 120 seconds (from 30 sec) for max_timeout and also increased memory limit from 32MB to 64Mb ... well, I should say I've emailed my host and asked them to do it, and restart apache - hoping for the best.

Create a file named "phpinfo.php" in your Zen Cart document root folder. In it put:

<?php echo phpinfo(); ?>

Then hit the file in your browser.

That'll allow you to see what the settings for execution time and memory your Zen installation is using. Sometimes there are multiple "instances" of these settings floating around a server...

Probably don't want to leave this file around for any longer than during your troubleshooting as it poses some degree of security risk.

Good luck.

[smap]

Er, I forgot in Zen, this same info is also available in the Admin backend. Tools -> Server/Version Info