Google Base Feeder Support Thread [OLD]

[fmckinnon]

Hey Gang,
I've got a big issue where all of our products are showing up with "FREE SHIPPING' on Google Base. I've got shipping rate setup in my merchant center using Carrier Calculated, the same way I'm using in my store.

I've narrowed down the issue to the xml file generated by this plugin, as it's sending a $0 price, which overrides the settings:

<g:shipping> <g:country>US</g:country> <g:service>Ground</g:service> <grice>0</grice></g:shipping>
sorry - this is converting to smilies

My question is ... WHERE IS THIS coming from?
In my Google Base Feeder settings, I've got it set to send weight.

Under Select Shipping Method, I have:
per weight unit

So where is the g : price value coming from??

[anewstone]

Hi,

When I installed it, there is no "Google Base Configuration" at :

Admin->Configuration->Google Base Configuration

What happened ? Thanks.

[z00ker]

Hey Gang,
I've got a big issue where all of our products are showing up with "FREE SHIPPING' on Google Base. I've got shipping rate setup in my merchant center using Carrier Calculated, the same way I'm using in my store.

Our feed updated last night (setup for a once a week update) and I just noticed this morning that we've got this problem too.

No idea what changed or of a solution. We haven't changed much on our sites end and no new modules, updates or anything. Since we both have this, presumably new, problem it might be wide spread... especially if google made some changes on their end.

Jeff

[wolfderby]

Our feed updated last night (setup for a once a week update) and I just noticed this morning that we've got this problem too.

No idea what changed or of a solution. We haven't changed much on our sites end and no new modules, updates or anything. Since we both have this, presumably new, problem it might be wide spread... especially if google made some changes on their end.

Jeff

I'm also having this Free Shipping Issue. I'm not sure if I have Shipping Options set up correctly with: "UPS,USPS" as what's entered in.

[wolfderby]

Our feed updated last night (setup for a once a week update) and I just noticed this morning that we've got this problem too.

No idea what changed or of a solution. We haven't changed much on our sites end and no new modules, updates or anything. Since we both have this, presumably new, problem it might be wide spread... especially if google made some changes on their end.

Jeff

I'm also having this Free Shipping Issue. I'm not sure if I have Shipping Options set up correctly with: "UPS,USPS" as what's entered in.

I also tried "none" under Select Shipping Method instead of "per weight unit" and it still came up free shipping.

[numinix]

I also tried "none" under Select Shipping Method instead of "per weight unit" and it still came up free shipping.

Are these modules installed in your system (ADMIN->MODULES->SHIPPING)?

[wolfderby]

Are these modules installed in your system (ADMIN->MODULES->SHIPPING)?

Yes

for
Shipping Options: USPS

although I'd like it to be USPS and UPS

Table Zone ID
Shipping Country 223
Shipping Region PA
Shipping Service PARCEL

I've tried Parcel Post as the service as well as ground

All result in 0 for <grice> in shipping.

I was having a hard time finding exactly what to type in these fields.

Thanks,
b

[numinix]

Yes

for
Shipping Options: USPS

although I'd like it to be USPS and UPS

Table Zone ID
Shipping Country 223
Shipping Region PA
Shipping Service PARCEL

I've tried Parcel Post as the service as well as ground

All result in 0 for <grice> in shipping.

I was having a hard time finding exactly what to type in these fields.

Thanks,
b

USPS and UPS are not supported shipping methods. Only the ones listed in the dropdown.

You said you set the method as "per weight unit", was this module installed and enabled in your admin?

You can see the calculation if "per weight unit" is selected:

$rate = (MODULE_SHIPPING_PERWEIGHTUNIT_COST * $products_weight) + MODULE_SHIPPING_PERWEIGHTUNIT_HANDLING; 

Obviously if the module is not installed, those constants would have a value of 0 and (0 * any number) + 0 = 0. I can add checks to make sure a selected module is installed, but this will simply add more processing time. It should be obvious that in order to use a module, it has to be installed.

Same thing will happen if the products_weight is 0 and there is no handling fee...