Google Base Feeder Support Thread [OLD]

[countrycharm]

When I upload to google I get the following in my xml file:

18quot;x12quot; when it should be 18"x12"
I also get & in the descriptions when it should be &

This has already been talked about many times in this thread. Please read at least some of the thread to find the answer, or do a search within the thread.

[jbible]

As of April 23rd I have suddenly ran into problems with my data feed.
On April 22nd my feed worked as usual... inserting all products.
Starting with the April 23rd upload google processes the feed on 800+ products as '0 of 1 items inserted'.
I added no new products between this time... so this leads me to believe that google made changes to the way it reads the feeds.
Has anyone else ran into this issue?
Any resolution?

I get this message from google...
Our system encountered an error when processing your data feed.
Line Nr. Column Nr.
15 78

Line 15 looks like this...

"<link>http://www.experimedia.net/index.php?main_page=product_music_info&products_id=706</link>"

Like I said no problems on the 22nd then suddenly having issues on the 23rd when there were no changes to my system, feed, or new products.

[calderwood]

As of April 23rd I have suddenly ran into problems with my data feed.
On April 22nd my feed worked as usual... inserting all products.
Starting with the April 23rd upload google processes the feed on 800+ products as '0 of 1 items inserted'.
I added no new products between this time... so this leads me to believe that google made changes to the way it reads the feeds.
Has anyone else ran into this issue?
Any resolution?

I get this message from google...
Our system encountered an error when processing your data feed.
Line Nr. Column Nr.
15 78

Line 15 looks like this...

"<link>http://www.experimedia.net/index.php?main_page=product_music_info&products_id=706</link>"

Like I said no problems on the 22nd then suddenly having issues on the 23rd when there were no changes to my system, feed, or new products.

I have the same problem on three zen sites on two servers. Google is rejecting the feeds with an error that the format does not match. I guess Google changed the required fields.

[bbsbcastle]

I haven't had any recent problems with feeds rejecting, but I have run into issues that might be related. Google is said to be tightening down on the characters they'll process in a feed. The worst issues I've seen is when I've cut and pasted text from a Word processor or other formatted source rather than typing it direct, or passing it through a text editor.

You might pull up the item in question (the one that was being processed when the error occurred) and look for dashes, quotes and any other punctuation. I'm had problems with both of those.

Another possibility would be a communications timeout. If the feed wasn't fully uploaded, that would create issues.

[geolab]

I finally got the thing installed but when I try and configure the feed it gets a blank page when going to:

googlefroogle.php?feed=fy_un_tp

Is there a simple answer to this?

Also it says in the instructions to register the xml file in the bulk upload, I don't see that anywhere either.

[bbsbcastle]

I finally got the thing installed but when I try and configure the feed it gets a blank page when going to:

googlefroogle.php?feed=fy_un_tp

Is there a simple answer to this?

Also it says in the instructions to register the xml file in the bulk upload, I don't see that anywhere either.

Geolab,

I assume you ran the SQL patch as instructed. Did you change the permissions of the "feed" directory to 777? If you don't have command line support for the chmod command, most servers offer a graphical interface like CPanel that will let you do this.

When they're talking about registering the feed, they mean you have to create a Google Base or Merchant Center account (on Google) and configure that with the name of your upload file, obtain the FTP credentials, etc.

Hope that helps. Good luck!

This is a wonderful mod. I couldn't live without it.

[geolab]

Yes, I followed the instructions and have changed the CHMOD through the Host CP.

[xcergy]

As of April 23rd I have suddenly ran into problems with my data feed.
On April 22nd my feed worked as usual... inserting all products.
Starting with the April 23rd upload google processes the feed on 800+ products as '0 of 1 items inserted'.
I added no new products between this time... so this leads me to believe that google made changes to the way it reads the feeds.
Has anyone else ran into this issue?
Any resolution?

I get this message from google...
Our system encountered an error when processing your data feed.
Line Nr. Column Nr.
15 78

Line 15 looks like this...

"<link>http://www.experimedia.net/index.php?main_page=product_music_info&products_id=706</link>"

Like I said no problems on the 22nd then suddenly having issues on the 23rd when there were no changes to my system, feed, or new products.

I have a similar error

<link>http://xcergy.com/index.php?main_page=product_info&products_id=70&currency=USD</link>

I edited it and added "www." to the domain and manually re-submitted. Now Google tells me it liked the file (no errors) but no product was inserted.

GGGGGGGRRRRRRRRRRR What do I do now?

[jbible]

Yeah google obviously changed something a few weeks ago and is rejecting feeds for some reason. Hope to get this resolved soon as I have watched my sales decrease quite a bit since it started rejecting the feeds.

[nehoward64]

I'm getting the same error.... it says the error is in line 14 column 87.

This is the line in question.....

<link>http://www.howardsfpi.com/hfpistore/index.php?main_page=product_info&products_id=596</link>

I've counted it out on mine as well as others who have posted the same error messages and the error always points to the equal sign in the 'product_id' section(in my case it's product_id=596).

If I remove that product listing from the file and run it again, I get the same error on the next product, again, pointing to the equal sign in the 'product_id' field.

I believe the real issue is in the & symbol.... Has google changed something to not like the & symbol in files? I'm not an expert at this but this is what it seems like.

Any thoughts?