Problem with image display on my site.

[pnunn]

I'm not sure where this should go, so I'm going to try here and see what happens...

I've just uploaded an updated site (went from 1.2.3 to latest due to the host updating MySQL on me).

This entailed pretty much a total re-write of the site, the update just didn't play nicely.

I now have a problem though. I don't seem to be able to display most of the images I have on my site.

The site is www.memorabiliamagic.com.au and if you select a category or a product you will see some (very few) images in the categories (try cycling for example) but none in the details.

The images exist, all the one size, in the images directory (there are hundreds of them).

Can someone please give me a hand with this? The site has been down for 2 weeks now and my client is getting a bit stropy about me and ZenCart (should be stropy with the hoster if you ask me.. but there you go).

Thanks so much.

Peter Nunn.

[Ajeh]

What directory is this image located in?
afl_team_century_1002.jpg

What are the permissions on the directory?

If you delete and reload the file manually does it appear?

Some of your files are jpg and others jpeg ... is this correct?

[pnunn]

Hi Linda,

thanks for the response.

The images are all in the images directory (Some have large, medium and small, but only a handful. I didn't discover this until a large number were already uploaded).

The folder and file permissions are 644, the images should all be jpg (I think, some of the early ones might have originally been jpeg, but there all jpg now.

When I re-add an image (for example AFL->Brownlow) the image is shown in the preview, but still nothing in the detail page.

I'm really at a loss here. This all used to work under 1.2.3.

Another thing I've just noticed is that the description doesn't show up in the detail page either. Don't know if that points to anything.

Any other ideas? I can give someone access to the site if that helps I guess.

Ta.

Peter.

[Ajeh]

Most of your pages will not load for me ...

Can you try switching to the Classic Template and see if things work?

[pnunn]

OK,

I've switched to classic (although the text is all wrong now) and still have the same problems.

I can't leave it like this for too long.

This is really causing me some problems.

Thanks.

Peter.

[Ajeh]

Something is wrong with your files or with your file permissions ...

I cannot get pages to open that should ...

Many images referrenced cannot be pulled directly via the browser ...

Switch back if you like ...

Then delete that image:
/images/afl_team_century_1002.jpg

from the server and reload it via FTP ... make sure as a binary file ...

[pnunn]

OK, Linda thankyou so much.. might be onto something here.

Looks like a large number of the images didn't upload... sigh.. so I'm in the process of loading them all again with binary mode.

I'll see what happens then... but I still don't think the details page is right yet.

Thankyou so very very much for the help so far.

Peter.

[pnunn]

Right...

as the images are loading I'm getting more of the thumbnail images as I should (for example olympics->100mt relay) but still nothing in the details pages.

Is it an override problem or something like that?

Ta again...

Peter.

[Ajeh]

Your product_info page is not loading ...

Something there is damaged or broken in some manner to prevent this from loading ...

Either the template or one or more of the core files is missing damaged or corrupt ... and the full page cannot load ...

Without actually looking at your site from FTP, phpMyAdmin and determining the exact problem I cannot tell what you have broken at this point ...

It appears to be more than an image issue and more of a issue with the files or permissions of the files ...

[pnunn]

OK... thanks Linda... I'll have to spend some time on both my local copy of the site and the uploaded one and see what I can find.

My kingdom for a shell... sigh.. this is very difficult without being able to put up a tar ball and unload it that way...

I'll keep looking and let you know what I find out.

Peter.