Ok i have read the forums and am still having this issue

As a customer om my site if i use the "tell a friend" or "share my wishlist" links the emails are sent in text format

What I have done
1) set the customers preferences to html
2) Set the email setting in admin to allow Mime/html thingie
3) kicked the computer

Now When I am in admin if I wish to contact a customer I go to
Tools - send email - etc and send an email, now the email I send from here is sent in HTML format

But as to how to allow emails sent by customers to be sent in html format, I can't figure it out, I have double and triple checked my settings and can't see what I am doing wrong

Any help would be greatly appreciated