Hi all,
I have group pricing by item installed. Have a customer who is added into a group and he placed an order with me this morning for 2 items which the Group Price for those items were set.
When I got the email for the new order something didn't look right so I calculated all the prices and the discounts and he received a double discount.
Here is a breakdown of the order:
Item a) Regular price $60 His Group Price $55
Item b) Regular price $10x5 = $50 His Group Price $8.50x5 = $42.50
Total Regular Price was $110
His Group Price was $97.50
Discount = $12.50
With his group price discount this is what he should have paid:
Cost - $97.50 + $16.68 S&H + $5.85 Tax = $120.03
Now this is what was at the end of the Order Email:
Sub-Total: $97.50
United Parcel Service: $16.68
Group Discount: -$9.75
TAX 6.0%: $6.27
Total: $110.70
See the difference in price? So with this mod he realistically got discounted $22.25 instead of the $12.50 ONLY.
What is causing this to throw out multiple discounts like this? I need to get this issue resolved ASAP as I can't afford to keep having this happen in the future.
Thank you for your time and your help much in advance.



