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  1. #1
    Join Date
    Jun 2007
    Posts
    3
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    0

    customer issue Shipping options invalid still showing

    Hi,

    I have a problem with my site, it is still displaying the options for shipping even though it may not be appropriate. For example it might say option 1 is allowed but the other 3 that cannot be determined at this time still show. and i have checked the option that says hide invalid shipping.
    I'm stumped!

    Thanks

  2. #2
    Join Date
    Jan 2006
    Posts
    224
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    0

    Default Re: Shipping options invalid still showing

    Hi, if you can provide more specific details that would assist greatly to start troubleshooting. And experts can advice.

  3. #3
    Join Date
    Feb 2009
    Location
    Sydney, Australia
    Posts
    43
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    0

    Default Re: Shipping options invalid still showing

    Is there an option to hide those shipping methods which are not available to that particular customer?

    For example a customer wants to ship overseas, the shipping/checkout page show local shipping as "Sorry. Local Delivery not available in your area."

    Is there a way to just not have the option show up at all?

    Thanks in advance...

  4. #4
    Join Date
    Jul 2006
    Posts
    112
    Plugin Contributions
    1

    Default Re: Shipping options invalid still showing

    yes, but you have to understand it really depends on specific business rules.

  5. #5
    Join Date
    Feb 2009
    Location
    Sydney, Australia
    Posts
    43
    Plugin Contributions
    0

    Default Re: Shipping options invalid still showing

    sorry what do you mean by that?

    Can you be more specific?

    Thanks

  6. #6
    Join Date
    Jul 2006
    Posts
    112
    Plugin Contributions
    1

    Default Re: Shipping options invalid still showing

    no shopping carts have every shipping policy you need. it varies in business needs. Like when you want to charge category A and not category B...no shopping carts can support this rules as it's too specific to your own business. You have to code it, which zencart supports customized shipping rates and policy.

    therefore, you have to describe your business processes and policy to shipping carefully, including {rates, products, categories, amount, in what condition it should be applied}...

    see now?

 

 

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