Quote Originally Posted by Ajeh View Post
Unfortunately there is a problem with US Government agencies such as USPS vs Businesses such as UPS ...

The US Government recognizes Puerto Rico as part of the United States ... this means that the Country is United States and the State is Puerto Rico ... thus, USPS expects to use the information in this manner ...

UPS on the other hand looks at Puerto Rico as the Country ...

While the information is in the database tables to work this way, it cannot work this way at the same time for both UPS and USPS as the customer has to pick their Country ...

Pick Puerto Rico and now UPS works but not USPS ...

Pick United States and the state as Puerto Rico and now USPS works but not UPS ...

If you go to ups.com and attempt to ship from Country United States with Puerto Rico you will see it switch to Country Puerto Rico and ask for specifics ...

If you go to usps.com and attempt to ship from Puerto Rico it will switch to United States and ask for the Zip Code ...

We call this the proverbial between a rock and a hard place ...

Thank you ajeh, i had to decide who i was going to us (UPS/USPS).
I decided to go with USPS. Hope zen comes up with a fix soon.