red text and cross out of old price not showing up

[yahzi]

Hello, I'm brand new and I've purchased the Zen book. I've put a shirt on special and everything seems fine except the original price is not crossed out and the sale price is not in red. Is there something I should do to make this happen?

[demz001]

does anyone know the answer to this one? I'm in the same possition, clients are upset.

[canopy]

Do you have a site which we can take a peek at? Did you install any other mods or templates?

If you are using a custom template, can you switch back to the original Classic template (assuming you did not make any changes to it) and see if the problem still exists?

[demz001]

I swapped back to the classic green template and now the old prices are crossed out. When I switch back to the template I am using (theme 113), the prices are not crossed out .

Is there some code I need to change in one of the template files? I have also installed another mod - "newsletter_subscribe_v210"

[canopy]

I'm afraid I'm not familiar with theme 113.

I'd suggest you contact the template writer/seller to see how to fix the problem and also whether other changes have been made to the template which may also have disabled normal Zen Cart functionality.

[stevesh]

Theme 113 is almost certainly another fine product from our friends at Template Monster.

We can occasionally help with those, but not without being able to see your site.