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  1. #1
    Join Date
    Jun 2007
    Posts
    22
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    Default Banner Manager Logs me Out

    Good afternoon.

    I am currently using zencart 1.37 and about 50% of the time when i try to add/edit a banner under banner manager i am immediately logged out of the admin section and put back to the initial admin login screen.

    any suggestions will be gratefully accepted.

    http://www.pcsuperstore.com.au

  2. #2
    Join Date
    Jun 2007
    Posts
    22
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    0

    Default Re: Banner Manager Logs me Out

    I should have also mentioned that i am using MySQL 4.1.9-max.

    This problem is now affecting a number of menus in the admin section, not just the banner manager.

    Frankly it is driving me CRAZY having to log back in every minute or two and re-do whatever changes i was making.

    Any suggestions will be greatly appreciated.

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Banner Manager Logs me Out

    Close all browser sessions ...

    Clear your cache and cookies ...

    If no one is on your site, I would also empty the following tables in your database:
    db_cache
    sessions
    whos_online

    Now try logging in with IE ... does it work?

    Next, try logging in with FireFox ... does it work?
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  4. #4
    Join Date
    Jun 2007
    Posts
    22
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    Default Re: Banner Manager Logs me Out

    Thanks for the reply Ajeh.

    I have tried emptying the tables you suggested, cleared cache and cookies, and tried to use the admin section from numerous computers, from numerous IP's on both IE and firefox. The problem still exists unfortunately.

    It is so bad now that it has basically crippled me from using the site. To update anything at all I have to have 3-4 attempts at it while being logged out in between each attempt.

    Any suggestions greatfully accepted :)

  5. #5
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: Banner Manager Logs me Out

    Do you have any firewall software installed?
    Any cookie-blockers?
    Which browser does this happen with ?
    Do the same symptoms occur from another PC at another internet connection?
    What are your settings in Admin->Configuration->Sessions ?

    When did this start happening?
    What changed from before it stopped working properly ?
    .

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  6. #6
    Join Date
    Jun 2007
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    22
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    Default Re: Banner Manager Logs me Out

    Quote Originally Posted by DrByte View Post
    Do you have any firewall software installed?
    Any cookie-blockers?
    Which browser does this happen with ?
    Do the same symptoms occur from another PC at another internet connection?
    What are your settings in Admin->Configuration->Sessions ?

    When did this start happening?
    What changed from before it stopped working properly ?

    No cookie blockers.
    IE and firefox.
    Any PC, any IP.
    Settings in Admin->Configuration->Sessions
    Session Directory /home/pcsupers/public_html/cache
    Cookie Domain True
    Force Cookie Use False
    Check SSL Session ID False
    Check User Agent False
    Check IP Address False
    Prevent Spider Sessions True
    Recreate Session True
    IP to Host Conversion Status true

    This started happening about a week ago. The only thing i can think that has changed significantly is that we are now using flash banners as well as animated .gif banners. I am using code for the flash banners copied directly from http://www.zen-cart.com/wiki/index.php/Using_Flash

    Cheers.



 

 

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