Problem with install - cannot instantiate class - autoload_func.php

[dbltoe]

Sorry,
read over the 500 error in your first post.
Have you looked at the log files on your host to see what error it is throwing?
Have you tried renaming the .htaccess file?
The 500 error tells us the problem in that the host server doesn't like something.
A link to the offending site is always a good way for us to "see" what's going on.

[DrByte]

Can you please post a link to where this can be seen in action?

What are your server's PHP settings for include_path ?
(You can see this and other information by pointing your browser to www.your_site.com/zc_install/techsupp.php )

[msd]

dbltoe and DrByte, thanks for your help and attention.

After not being able to understand the problem and install the latest version myself, I gave fantastico a try, and it installed okay. It simply works now.

I seriously have no idea what went wrong. I usually prefer to install all the scripts myself (not through fantastico), so I have more control over the install process, but was not able to crack down this problem.

So, now that things are finally working, I hope to become an active member here (i.e., addicted to zen-cart)...
Thanks again.

[DrByte]

You should upload the zc_install folder to your site and see if it will run properly now.
Otherwise you'll have problems later when you attempt to do upgrades ... better to know now than to be surprised later.

[brodybro1]

I had a functioning store at my new host until a couple of hours ago - now it won't load and the browser is looking for the aforementioned zc_install folder. I don't see that folder on the "downloads" page here - where's the folder, Doc?

Sorry if I'm missing something obvious, I'm a little brain-fried - due to go live with the store at midnight and everything was working fine until this popped up. Help would be much appreciated & I will keep working on it as well. Thanks!

[brodybro1]

Yep - Totally brain-fried. The zc_install folder isn't supposed to be there, it's only for initial installation. So why is my browser suddenly looking for it? Very odd stuff and the shop was just working - and now it's not. Crazy.

BTW I ended up in this thread because I was getting an autoload error:

1-Dec-2007 16:00:44] PHP Fatal error: Cannot instantiate non-existent class: notifier in /home/tgadmin/public_html/shop/includes/autoload_func.php on line 156

Web site is www.transgentry.com if you want to have a look. www.transgentry.com/shop just won't come up anymore. I'm stunned.

Do I have to reinstall the store because I moved it?

[dbltoe]

A URL?
Hard to believe that a functioning site completely dropped off the internet without a host problem.
No Admin or Cart?
The zc_install directory is part of the full cart download and not left behind when Fantastico loads a fresh cart. You can download the cart from here and upload the directory by FTP.

[dbltoe]

first its functioning and BOOM it quits. Then you say you moved it.

Have you made sure that BOTH configure.php files are correct with the move?
admin/includes/configure.php and includes/configure.php should both be correct. When they are not, the system looks for the zc_install directory to try to get the configure files ... well .... configured.

[brodybro1]

I lobbed an addendum in there on you, sorry. Going to generate a ticket with the new host, I seem to be having multiple issues so maybe it's not me. I have three accounts with them and none of the shops are loading. Index.html pages load but not the shops.

Thanks for your help, I will keep checking back in case you have some idea what might have snapped. Really appreciate the support I get here, guess I will be buying you donuts and coffee again soon!

*I'll go check those files - Thanks!