Lightbox not showing additional images OR pre/next buttons

[mellonade]

Hi-

Ive installed ligthbox and named all my files correctly and put them in the images/large folder, but for some reason they are not appearing anywhere on the site, especially not in lightbox. when i click on the MED image, what opens is the lightbox with the SAME medium image on display! additionally, my previous and next buttons dont show up anywhere.

Please, can someone tell me what i missed?

here's a link to my site: http://bridgetbullentemp.dreamhoster...products_id=14

the files in the images/large folder are: journalgraph_01_LRG.jpg and journalgraph_02_LRG.jpg. the medium one that's showing up is simply journalgraph.jpg in the main images folder.

thanks!

[Buster]

Not sure how to answer your question correctly, but did you turn on additional under product type? How did you get your attribute to show up as "Starting at"

[mellonade]

Not sure how to answer your question correctly, but did you turn on additional under product type? How did you get your attribute to show up as "Starting at"

I'm curious about what you're suggesting here... can you be a little more specific for me? I looked for such an option on the admin/catalogue/categories/products pages and in admin/configuration/images but didnt spot anything that looked like an on/off switch for additional images. can you help direct me? thanks

[Buster]

Check out catalog>product type>show product additional image

[mellonade]

Check out catalog>product type>show product additional image

ok, im sure you're gonna want to shoot me soon. when i go to catalog/product types i get a menu that has the 5 options, the only one of which is relevant is Product-General. clicking on that gives me the options of 'edit' and an 'edit layout'. in edit layout, there are a number of things to turn on and off, but not 'additional images' or anything like it.

im running v1.3.7, are you running the same?

[Buster]

Yes, I have the same version. You are in the right section...when you click on edit layout it's the 12 item down

[mellonade]

Correction: Lightbox opens with the Thumbnail image, not the medium one.

[mellonade]

CORRECTION: (yikes...) ok. so, the real story is, there is no rhyme or reason to what image opens upon clicking the product info images. some open with the same (MED) image, some open with the thumbnail, and one even opens with the CATEGORY image of the same name, even though that image has a CAT_ prefix on it!

I'm starting to think this may not be a lightbox problem at all, and instead may be something up with my zencart or something. i'll try uninstalling and reinstalling lightbox to see if that helps.