Results 1 to 5 of 5
  1. #1
    Join Date
    Jun 2007
    Posts
    7
    Plugin Contributions
    0

    red flag Urgent! unable to login both customer and admin

    Hi

    Need help

    Our shop has been online for several years without problem and
    now suddenly noone can login, no customer nor admin.

    The site looks okey besides this so there is still access to the database.
    We are running zc 1.2.6 and mysql 4.1.20.

    The databses are still there fully loaded with data so nothing has been erased.

    any ideas?

  2. #2
    Join Date
    Jun 2007
    Posts
    7
    Plugin Contributions
    0

    Default Re: Urgent! unable to login both customer and admin

    Im sorry to say but now its working again.
    What can have caused this?

    I contaced the hosting company and they said that thay havent changed anything to cause the problem but I wonder...

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Urgent! unable to login both customer and admin

    Sounds like a bad hair day ...

    Any error messages at the time?

    On occaision, just closing the browsers can correct some very odd issues ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  4. #4
    Join Date
    Dec 2006
    Posts
    21
    Plugin Contributions
    0

    Default Re: Urgent! unable to login both customer and admin

    I had a similar problem wherein suddenly I could not login to my admin and customers could neither create an account nor login to their accounts. This happened after I had upgraded by fedora server from core 6 to 7.

    After searching for several hours on the forums and looking at log files on the server I found what the problem was. The PHP on the server had been upgraded to version 5.2.2. The bug is in the new PHP.

    The solution was found here
    http://www.zen-cart.com/forum/showth...587#post287587

  5. #5
    Join Date
    Jul 2007
    Posts
    17
    Plugin Contributions
    0

    Default Re: Urgent! unable to login both customer and admin

    Quote Originally Posted by mersonmathew View Post
    I had a similar problem wherein suddenly I could not login to my admin and customers could neither create an account nor login to their accounts. This happened after I had upgraded by fedora server from core 6 to 7.

    After searching for several hours on the forums and looking at log files on the server I found what the problem was. The PHP on the server had been upgraded to version 5.2.2. The bug is in the new PHP.

    The solution was found here
    http://www.zen-cart.com/forum/showth...587#post287587
    Things like that really scare me. Host will just update the server and give no care to whether if it will stop the sites from working. I had it happen to me too and this was from a Zen sponsored web host! Luckily someone posted a solution.

 

 

Similar Threads

  1. Replies: 7
    Last Post: 8 Aug 2012, 04:05 PM
  2. Blank page after both admin & customer login
    By katrobb in forum General Questions
    Replies: 2
    Last Post: 16 Sep 2010, 07:50 PM
  3. Replies: 1
    Last Post: 16 Sep 2008, 09:07 PM
  4. Replies: 10
    Last Post: 1 Jun 2008, 06:38 AM
  5. Login issue both customer and admin on test server
    By tljhn in forum General Questions
    Replies: 11
    Last Post: 20 May 2007, 07:07 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg