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  1. #1
    Join Date
    Jan 2007
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    7
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    application error suddenly can't edit products

    Please help! I suddenly can't edit most products in one category, the preview button after editing jumps to the catelog home page preventing me to save my editing work.

  2. #2
    Join Date
    Jan 2007
    Posts
    7
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    Default Re: suddenly can't edit products

    Quote Originally Posted by MZM View Post
    Please help! I suddenly can't edit most products in one category, the preview button after editing jumps to the catelog home page preventing me to save my editing work.
    There is one thing which might have triggered the problem that I have remotely connected the database from my computer in MS Access and I confirmed some of the the prompt boxes which came up to assign primary keys. newer products seem not to be affected.

  3. #3
    Join Date
    Jan 2007
    Posts
    7
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    Default Re: suddenly can't edit products

    (Hello,

    The problem you were getting was due to mod_security restriction , check the following logs to confirm.
    ---------------------------------
    [Wed Aug 22 13:39:44 2007] [error] [client 59.165.154.195] mod_security: Access denied with redirect to [/]. Pattern match "<(.|\\\\n)+>" at POST_PAYLOAD [id "XSS_Check"] [severity "EMERGENCY"] [hostname " www.###########.ltd.uk"] [uri "/store/admin/product.php?cPath=6&product_type=1&pID=48&action=new_product_preview&page=1"]
    ---------------------------------

    I have released the restriction for your domain , you would not face that problem anymore.We have also removed the directory demo from your public_html.check and confirm at your end.


    Regards,
    Kevin A.)
    I sorted it out with my hosting provider.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
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    69,402
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    6

    Default Re: suddenly can't edit products

    Thanks for the update!
    Linda McGrath
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