Stuck at Payment Method - Step 2

[rafirtech]

I have a dilemma with moving in the payment process from Step 2 to Step 3. The card processes with the payment gateway but then I'm flipped back to Step 2 with the error message "There has been an error processing your credit card. Please try again" at the top of the page. ---note: this is after the card actually processes with out any problem.

After the transaction Zen Cart has no information about the order and the emails to customer and owner have only info from the gateway processor with total amount, name and address. They aren't generated by Zen Cart with purchase information (products, price, customer name etc).

Then on subsequent orders......it will sometimes record the credit card order in Zen Cart. It does record all orders made with a "cash on delivery" option I have which doesn't involve a credit card interaction. And the emails to customer and owner have the full invoice in the email.

It started in Ver. 1.3.6 and when upgrading to 1.3.7 continued.

Using Zen Cart 1.3.7 w/patches
Usight payment module
no additional add-on modules used
shipping zones on "none"

I suspect something in the my Usight payment module isn't triggering the right response in Zen Cart at the close of the transaction. Not being a PHP whiz it's got me a bit stumped.

Any help would be greatly appreciated

[rafirtech]

Anyone out there...............?
I really need to get this solved. I'm happy to post whatever info you might need to query this problem.

The amazing thing is the credit card transaction really does go through -then brings you back to Step 2 saying your transaction didn't work ..but it did.

No sale nformation is gathered on the order. It's very embarrassing to go to the customer to ask them what they ordered

Using Usight payment module