Thread: TAX Issue

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  1. #1
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    Default TAX Issue

    Hi everybody

    i;ve an issue with tax

    i've configured 10% GST for all zones in Australia ( total 8) and on my store configuration display price with tax both admin n catalog options are true.

    now when i add product and select GST for tax class it calculates 80% of tax instead of 10%

    i.e if i enter net price of 100, gross price becomes 180

    i've not done anything or change anything

    can you please help me??

    thanks in advance

    regards

    parth

    n.b on front end only gross price comes up and at the time of checkout it does not show any tax

  2. #2
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    Default Re: TAX Issue

    Quote Originally Posted by parthn View Post
    i've configured 10% GST for all zones in Australia ( total 8) and on my store configuration display price with tax both admin n catalog options are true.

    now when i add product and select GST for tax class it calculates 80% of tax instead of 10%

    i.e if i enter net price of 100, gross price becomes 180
    If you're referring to the admin page where you enter your products, that is normal (at the present time), due to a minor display bug that adds all the taxes together for display-only on that admin page.
    It does not affect the storefront negatively.


    Quote Originally Posted by parthn View Post
    n.b on front end only gross price comes up and at the time of checkout it does not show any tax
    What "zone" should the address of your test customer belong to?
    ie: the customer has an address --- whose state/province and country information correlate to a "zone definition" you have configured in Admin->Locations/Taxes->Zones Definitions. In the details of each definition, you have state/province and country connections.
    What zone does your test customer's address apply to?
    What tax rate is associated with that zone?
    You likely have one of those settings incomplete.

    How exactly did you set up all your zones and taxes?
    Maybe you need to list all the details here in order to determine where something's missing.
    .

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  3. #3
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    Default Re: TAX Issue

    Quote Originally Posted by DrByte View Post
    If you're referring to the admin page where you enter your products, that is normal (at the present time), due to a minor display bug that adds all the taxes together for display-only on that admin page.
    It does not affect the storefront negatively.


    What "zone" should the address of your test customer belong to?
    ie: the customer has an address --- whose state/province and country information correlate to a "zone definition" you have configured in Admin->Locations/Taxes->Zones Definitions. In the details of each definition, you have state/province and country connections.
    What zone does your test customer's address apply to?
    What tax rate is associated with that zone?
    You likely have one of those settings incomplete.

    How exactly did you set up all your zones and taxes?
    Maybe you need to list all the details here in order to determine where something's missing.

    hi thanks Dr Byte


    well i tested it again today, looks as u said on front end...but

    now in admin, if i choose GST and enter Gross price ( which i want to as i dont want to waste time in deducting 10% of all product prices) lets say for example 29.50 on front end it comes as 18.03 with 1.64 of GST!!!!

    and so far as zones are conecrened...

    1 i define GST as TAx class
    2. i defined zones and then
    3. i defined tax rates which is 10% for all zones

    come on dr byte it was working when i 1st installed it then i reinstalled zencart all fresh and it started to happne...

    please save me

    PARTH

  4. #4
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    Default Re: TAX Issue

    Quote Originally Posted by parthn View Post
    come on dr byte it was working when i 1st installed it then i reinstalled zencart all fresh and it started to happne...
    What did you do differently between the two installs?

    It would seem that you've simply mis-configured something somewhere ...
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: TAX Issue

    Quote Originally Posted by DrByte View Post
    What did you do differently between the two installs?

    It would seem that you've simply mis-configured something somewhere ...
    cant remember but another zenner kobra is helping me out...

    thakns to you sir as well

    parth

 

 

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