Apple Zen Support Thread

[busiherb]

I encountered a problem with my side boxes. I have apple zen 1.3.8 installed. Beautiful template. Then I installed the security patch yesterday and upgraded my computer to IE8. With IE8 the sideboxes display correct on the whole site. But if I use a the older version the side boxes display on the home page below the main text on the left hand side. Same for the shipping info, everything else is fine. Now I believe it might have to do with me uploading the security patch, but I am not sure.
http://www.allnaturalherbaltherapy.com
Every help would be appreciated.

[letsmod]

I too have the same issue

http://www.vgcrepairs.biz/zen_store/

[letsmod]

I too have the same issue

http://www.vgcrepairs.biz/zen_store/

I fixed my issue, which was the PAYPAL sidebox, title was too long.

I edited the paypal.php in the MODULES/SIDEBOXES/ folder from TEXT_PAYPAL_VERIFIED_SELLER TO PAYPAL_VERIFIED

[letsmod]

I encountered a problem with my side boxes. I have apple zen 1.3.8 installed. Beautiful template. Then I installed the security patch yesterday and upgraded my computer to IE8. With IE8 the sideboxes display correct on the whole site. But if I use a the older version the side boxes display on the home page below the main text on the left hand side. Same for the shipping info, everything else is fine. Now I believe it might have to do with me uploading the security patch, but I am not sure.
http://www.allnaturalherbaltherapy.com
Every help would be appreciated.

Try this:

Remove SPECIALS from sideboxes

[busiherb]

Thank you for your suggestion. I tried them. but I still have the same problem. What puzzles me, is, that the sideboxes display correct on every other page, except for the homepage.
I spoke with my hosting company and he told me:
Quote: "I just tried it in several browsers (chrome, opera, firefox and IE8) and it seems to be fine, except for IE6. The only thing I can see is that IE6 does not support certain coding or a script on that site ."
Would you have anymore suggestions I could try?

[charals]

I have question about the estimated shipping pop up box that I use in apple zen. Everything works ok if the customer or guest types in a valid zip/postal code, and the upsxml module takes over.

But if they leave it blank for example or make an error then I have issues. Basically the window will not refresh all it says is [close window]. Even when I press estimate shipping a second time from the shopping cart window it is still blank and the customer has to leave the site and come back in for the estimated shipping to work again.

Something is not allowing the estimated shipping pop up window to referesh.

What can I do to fix this issue?

Thanks again,
Charals

[charals]

A correction to the above post: Only happens in guest mode as if the customer is logged in it works fine because their shipping address should already be automatically entered.

This issue is preventing the guest from having a second chance to enter a correct zip/postal code and I fear that this may deter them from continuing from shopping without this estimate information being readily available.

Thanks,
Charals