Who's Online shows everyone on page_not_found

[DrByte]

Can you be more specific ? ie: post them

Or turn them all off altogether and report back whether the whos-online suddenly starts showing things properly again ?

[stillrowing]

Can you be more specific ? ie: post them

Or turn them all off altogether and report back whether the whos-online suddenly starts showing things properly again ?

Rewrite rules below.

I have :
1. altered site so that all internal links operate without the htaccess rewrites
2. temporarily turned off the rewrite rules

No change in who online: page_not_found is still being recorded for all IE hits and for all Firefox/Opera hits on pages with product listing.

# html pages now incorporated in zen-cart
RewriteRule ^index_about\.html$ index.php?main_page=index_about_ig
RewriteRule ^index_qc\.html$     index.php?main_page=index_qc
RewriteRule ^index_lk\.html$    index.php?main_page=index_lk
RewriteRule ^price_list\.html$    index.php?main_page=pricelist
RewriteRule ^cw\.html$            index.php?main_page=page_2
RewriteRule ^tos\.html$         index.php?main_page=page_3
RewriteRule ^returns\.html$     index.php?main_page=page_4
RewriteRule ^contact_us\.html$    index.php?main_page=contact_us
RewriteRule ^heraldry\.html$    index.php?main_page=heraldry
RewriteRule ^hy_bs\.html$        index.php?main_page=hy_bs
RewriteRule ^hy_cb\.html$        index.php?main_page=hy_cb
RewriteRule ^hy_oa\.html$        index.php?main_page=hy_oa
RewriteRule ^engraving\.html$    index.php?main_page=engraving
RewriteRule ^en_pd\.html$        index.php?main_page=en_pd
RewriteRule ^en_mg\.html$        index.php?main_page=en_mg
RewriteRule ^en_he\.html$        index.php?main_page=en_he
RewriteRule ^en_hy\.html$        index.php?main_page=en_hy
RewriteRule ^en_cb\.html$        index.php?main_page=en_cb
RewriteRule ^en_rg\.html$        index.php?main_page=en_rg
RewriteRule ^en_cw\.html$        index.php?main_page=en_cw
RewriteRule ^prin_th_ck\.html$    index.php?main_page=prin_th_ck
RewriteRule ^prin_th_th\.html$    index.php?main_page=prin_th_th
RewriteRule ^prin_th_za\.html$    index.php?main_page=prin_th_za
RewriteRule ^prin_th_ac\.html$    index.php?main_page=prin_th_ac
RewriteRule ^prin_th_ag\.html$    index.php?main_page=prin_th_ag

[DrByte]

Peculiar.
I'd be inclined to suspect something "else" in your .htaccess besides just the rewrites.

Were all your additional "pages" built by adding language files, header_php.php module files and extra template files ?

Could it be that your custom stylesheet rules for IE browsers might be pointing to a non-existent file and thus is throwing the page-not-found whenever IE browsers trigger them ?

[stillrowing]

I'd be inclined to suspect something "else" in your .htaccess besides just the rewrites.
...

All the additional "pages" have the full quota of supporting files and I could not identify any issues with the IE stylesheet rules.

So I then removed everything in my htaccess file and then started to rebuild it. The "something else" was:

ErrorDocument 404 http://www.iangrantofedinburgh.com/page_not_found.php

Removing this, and only this, had solved the problem with IE, Firefox and Opera. I then replaced it with

ErrorDocument 404 /page_not_found.php

... and the problem remains solved, but I wonder why?

Many thanks for your help

[stillrowing]

I'd be inclined to suspect something "else" in your .htaccess besides just the rewrites.
...

All the additional "pages" have the full quota of supporting files and I could not identify any issues with the IE stylesheet rules.

So I then removed everything in my htaccess file and then started to rebuild it. The "something else" was:

ErrorDocument 404 http://www.iangrantofedinburgh.com/page_not_found.php

Removing this, and only this, had solved the problem with IE, Firefox and Opera. I then replaced it with

ErrorDocument 404 /page_not_found.php

... and the problem remains solved, but I wonder why?

Many thanks for your help

[pixelpadre]

wow this just started to happen to me for no reason and I fixed using the advice from stillrowing. thank you.

The question now is why did it start

[Ajeh]

What version of Zen Cart are you running?

Clean install or an Upgrade?

How did you install? How did you Upgrade?

[Website Rob]

Rewrite rules below.

I have :
1. altered site so that all internal links operate without the htaccess rewrites
2. temporarily turned off the rewrite rules

No change in who online: page_not_found is still being recorded for all IE hits and for all Firefox/Opera hits on pages with product listing.

# html pages now incorporated in zen-cart
RewriteRule ^index_about\.html$ index.php?main_page=index_about_ig
RewriteRule ^index_qc\.html$     index.php?main_page=index_qc
RewriteRule ^index_lk\.html$    index.php?main_page=index_lk
RewriteRule ^price_list\.html$    index.php?main_page=pricelist
RewriteRule ^cw\.html$            index.php?main_page=page_2
RewriteRule ^tos\.html$         index.php?main_page=page_3
RewriteRule ^returns\.html$     index.php?main_page=page_4
RewriteRule ^contact_us\.html$    index.php?main_page=contact_us
RewriteRule ^heraldry\.html$    index.php?main_page=heraldry
RewriteRule ^hy_bs\.html$        index.php?main_page=hy_bs
RewriteRule ^hy_cb\.html$        index.php?main_page=hy_cb
RewriteRule ^hy_oa\.html$        index.php?main_page=hy_oa
RewriteRule ^engraving\.html$    index.php?main_page=engraving
RewriteRule ^en_pd\.html$        index.php?main_page=en_pd
RewriteRule ^en_mg\.html$        index.php?main_page=en_mg
RewriteRule ^en_he\.html$        index.php?main_page=en_he
RewriteRule ^en_hy\.html$        index.php?main_page=en_hy
RewriteRule ^en_cb\.html$        index.php?main_page=en_cb
RewriteRule ^en_rg\.html$        index.php?main_page=en_rg
RewriteRule ^en_cw\.html$        index.php?main_page=en_cw
RewriteRule ^prin_th_ck\.html$    index.php?main_page=prin_th_ck
RewriteRule ^prin_th_th\.html$    index.php?main_page=prin_th_th
RewriteRule ^prin_th_za\.html$    index.php?main_page=prin_th_za
RewriteRule ^prin_th_ac\.html$    index.php?main_page=prin_th_ac
RewriteRule ^prin_th_ag\.html$    index.php?main_page=prin_th_ag

You cannot use RewriteRule directives without including this line first: RewriteEngine ON
- by default it is OFF

Without that line you will get strange things happening, such as what has been described.

It is also customary to use a full URL for redirecting to:
http://yourdomain.com/index.php?main...index_about_ig


You do not normally need to setup anything special for 404 pages. Hosters usually have automatic redirection to an 'shtml' page -- which you can find out more from your Hoster -- but Zen Cart includes code for using a default, ZC supplied 404 page.

[stillrowing]

You cannot use RewriteRule directives without including this line first: RewriteEngine ON
- by default it is OFF

You do not normally need to setup anything special for 404 pages. Hosters usually have automatic redirection to an 'shtml' page --

RewriteEngine On is in place - I just did not include that in my summary.

Without the 404 redirect line I was getting the standard Apache page

[Website Rob]

Without the 404 redirect line I was getting the standard Apache page

Not sure what you mean by that?

And don't forget, use a full URL like I mentioned previously, instead of the short form you use now.

RewriteRule ^index_about\.html$ http:/yourdomain.com/index.php?main_page=index_about_ig