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  1. #1
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    Default Shopping cart problem

    Hi, I have tried to find a solution for this by reading through the forums but have had very little success so far.

    The problem:

    When a customer adds a consecutive item to their shopping cart, the price and product of the newly added items are shown correctly, but the accompanying description is the same as the previously added item already in the cart.

    Obviously, this is a problem which cannot be ignored, so if anyone has any ideas, it would be absolutely brilliant to hear from you.

    Thanks very much for any help offered...

  2. #2
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    Default Re: Shopping cart problem

    A url to your cart
    The Zen Cart Version
    mysql version
    php version
    The server type
    and any other information you can provide
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  3. #3
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    Default Re: Shopping cart problem

    URL: http://radarrecords.co.uk

    The Zen Cart Version: 1.3.7

    MySQL: 4.1.22 standard

    PHP: 4.4.6

    Server OS: Linux

    Apache: 1.3.37 Unix

    Thank you for looking into it. Do you have any ideas as to where I should start?

  4. #4
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    Default Re: Shopping cart problem

    I do not see this issue??

    here are two items added to your cart
    Code:
    BERLIOZ - SYMPHONIE FANTASTIQUE SOLTI/CSOFormat: VINYL LP
    Country: GERMAN
    Label: ELEKTRA
    Cat No: (EKT57)
    Condition: EX/EX
    Year: 1989
    
    11 TRACK ALBUM AND INNER SLEEVE (EKT57)
    
    CABARET VOLTAIRE - DRINKING GASOLINE
    CABARET VOLTAIRE - DRINKING GASOLINEFormat: VINYL LP
    Country: GERMAN
    Label: ELEKTRA
    Cat No: (EKT57)
    Condition: EX/EX
    Year: 1989
    
    11 TRACK ALBUM AND INNER SLEEVE (EKT57)
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  5. #5
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    Default Re: Shopping cart problem

    Hi Kobra,

    Thank you again for your reply.

    Your attempts just made me notice something. The description on each of those you added are both the same [as below] and what's more, this description does not belong to this product. All of the descriptions being added to the products are this same one when added to the shopping cart.
    ----------------------------------------
    Country: GERMAN
    Label: ELEKTRA
    Cat No: (EKT57)
    Condition: EX/EX
    Year: 1989

    11 TRACK ALBUM AND INNER SLEEVE (EKT57)
    -----------------------------------------
    This description actually only applies to
    http://radarrecords.co.uk/index.php?...&products_id=1

    I also have a feeling this is the first entry in the product list.

    I hope this all makes sense and you can see what I mean now?

  6. #6
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    Default Re: Shopping cart problem

    OK I missed the additional data and only looked at the item name...

    Are you using the music product type here? or the product type general?
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  7. #7
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    Default Re: Shopping cart problem

    I am using the music product type.

  8. #8
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    Default Re: Shopping cart problem

    I have tried and tried and tried and just cannot find the solution to this.

    What do you suggest I do in this situation? Is there any way of fixing something like this - even with paid help?

    Please get in touch if you have any advice.

    Thank you ...

  9. #9
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    Default Re: Shopping cart problem

    Sorry- way late on this but I found this thread from another...

    There's a bug in function_lookup.php- lines starting at 767. They read:

    HTML Code:
        $product_lookup = $db->Execute("select " . $what_field . " as lookup_field
                                  from " . TABLE_PRODUCTS . " p, " . TABLE_PRODUCTS_DESCRIPTION . " pd
                                  where p.products_id ='" . (int)$product_id . "'
                                  and pd.language_id = '" . (int)$language . "'");
    they should read:

    HTML Code:
        $product_lookup = $db->Execute("select " . $what_field . " as lookup_field
                                  from " . TABLE_PRODUCTS . " p, " . TABLE_PRODUCTS_DESCRIPTION . " pd
                                  where p.products_id ='" . (int)$product_id . "'
                                  and pd.products_id ='" . (int)$product_id . "'
                                  and pd.language_id = '" . (int)$language . "'");
    currently the description table is not being referenced correctly.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

 

 

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