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  1. #1
    Join Date
    Jun 2007
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    Default Checkout Time Out error message

    Ok, New error someone has reported. Here's what they sent me.....


    2013 Lost connection to MySQL server during query
    in:
    [select products_id, products_price, products_tax_class_id, products_weight, products_priced_by_attribute, product_is_always_free_shipping, products_discount_type, products_discount_type_from, products_virtual, products_model from products where products_id = '2']

    2006 MySQL server has gone away
    in:
    [select count(*) as total from sessions where sesskey = '620690822e71addd4060625eeb3ade10']


    Warning: Unknown(): A session is active. You cannot change the session module's ini settings at this time. in Unknown on line 0


    Is that a reference to admin? As I think back, at one point today while trying to fix the intern'l card error I had clicked on the module to edit it but forgot to put the store offline. Although it only took a second could that be the problem? He just happened to be checking out at that moment?

  2. #2
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: Checkout Time Out error message

    That's a database request for the pricing information on product #2.
    It's telling you that the database server disconnected unexpectedly. That's typically a server problem. If it persists, you need to have your server administrator fix it. There's nothing you can do about it yourself.
    .

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  3. #3
    Join Date
    Jun 2007
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    Default Re: Checkout Time Out error message

    Thank you.

 

 

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