Not receiving newsletters

[rosebud]

I have been testing the E-mail function. I am able to send emails to my test customer however when I try to send a test newsletter this is what I get:

Please wait .. sending emails ..

Please do not interrupt this process! ¬›]KÃ0†ïýAa¬## C„m& ^yãåhÓl-Úf¸* þxÏ9i“ôC°«»X7’4ï9ÉIÈcµåhS e8Ýÿø•õ?žÿ¹Î–P8iY!î Ž‹Ý.„ɵÎxt——ù1“©Ë'µ`è!UßÇ òÿZ7oL¢ÖY¦›ob‘it,QŸ`iNqd¸òCŽ»Ç{&#19 4;Œ¾ˆ¿i²W : ù4z5«Æ»pçÚÜ3†ð5k†™°äÜœ&# 225;À>6ò¦?Gy.,1LZ?>D±åÞK!ý$/ ´«0¤azâµ›€¬CWD•Š½*˜‘ÞØ^©Ô ô±PàQð„¸*ˆú“N:2—,‘vА}ÁÉe3'i:t2„’& #222;ì~3{ EÀöHQ'ñ‰6Üå &Ž´ ™ITJ>Üß[H±Sþëa-n‡ÛÓH;*r°á+÷”³«í”ª,¼6"–& #225;Ý•€‡¿’dµfWRÀî×KWãЮ ‰‚Q+†Ås9‹>SÑ38ªj…¶–*£o(¢å’>Öð—&#24 4;…Çì(hAœÁaÄ6åžPuø¢È‰Íü\!q&#17 9;ð »ß‹¦m3p”T®œÚ'¹pꃋàúR?\c²m î6€š¹Ðžð‰Û„èì��ÿÿ�“ÎqmC��

The newsletter is not received by the Test Customer...
Has anyone seen this problem; I have gone through my configurations and nothing stands out as a problem.

RoseBud

[Kim]

Are you sending plain Text or HTML with images?

[rosebud]

HTML with images.

[Kim]

That appears to be a corrupted image. Try reloading the images.

[rosebud]

I can try that but it is the same image I send with all other emails (header.gif) which all send without issue. I will however give that a try.

[DrByte]

Does this happen only when sending to "one" recipient?
Is the recipient a customer, or an administrator?
What version of PHP are you using?
Do you have gzip enabled in Admin->Configuration->GZip Compression ?
Does your PHP configuration have output-buffering enabled by default? (see php-info section in Admin->tools->Server Info)
What version of Zen Cart?
What contributions/addons have you installed?

[rosebud]

1. This happens only when sending newsletters; all other e-mail send correctly. Have not tried multiple customers as I have only one test customer configured.
2. I have tried both; customer and administrator.
3. PHP version is 5.0.4
4. GZip is enabled
5. Output_buffering = 4096
6. Zencart version 1.3.7
7. No contributions/addons installed

[rosebud]

This is a sample of an email that does send correctly:

[FONT=arial,geneva]Subject: [/FONT] [FONT=arial,geneva]This is another Test[/FONT] [FONT=arial,geneva]body {background-color:#ffffff; color:#000000; font-family:Verdana, Arial, Helvetica, sans-serif; text-align:center;}a:link {color:#0066cc;}a:hover {background-color:#eeeecc; color:#0066cc;}a:visited {color:#0066cc;}.holder {background-color:#f9f9f9; border:1px solid #9a9a9a; font-size:9px; text-align:left; width:550px;}.header {font-size:10px; padding:0px; width:550px;}.content {font-size:10px; padding:5px; width:550px;}.footer {border-top:1px solid #9a9a9a; font-size:9px; margin-top:10px; text-align:center; width:550px;}.disclaimer {background-color:#f9f9f9; border:1px solid #cccccc; font-size:10px; margin-top:10px; padding:5px; width:550px;}.disclaimer1 {color:#666666; padding:5px;}.disclaimer1 a:link {color:#666666;}.disclaimer1 a:visited {color:#666666;}.disclaimer2 {color:#666666; padding:5px;}.copyright {border-bottom:0px solid #9a9a9a; padding:5px;}
Dear Rose Bolin
This is another test

Copyright (c) 2007 A&A Sports Collectables.


This email address was given to us by you or by one of our customers. If you feel that you have received this email in error, please send an email to customerservice AT aacollectables DOT com
This e-mail is sent in accordance with the US CAN-SPAM Law in effect 01/01/2004. Removal requests can be sent to this address and will be honored and respected.

[/FONT]

[DrByte]

Try this:

1. Create a new newsletter, with only "Test 2" as the subject, and "Testing email" as the text-only message body, and "<strong>this is bold</strong> text as a test" for the HTML message body.
What happens when you try to send it?

2. Turn off GZip compression ... set it to 0
What happens when you send newsletters now? (the one with graphics, and also the one without graphics)

[rosebud]

Turning off GZip Compression seems to have worked.

Thank you, Thank you, Thank you DrByte!!!!!!!