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  1. #1
    Join Date
    Jan 2007
    Location
    Akron, OH
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    11
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    Default Product Description not saving

    I am able to make new categories and then make a new product, but the product description does not save. It will not display in the front end of the store, and when I go back in to edit it, its gone. So I quess my question is, why does my product descriptions not save?

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Product Description not saving

    What version Zen Cart are you running?

    Clean install or an upgrade?

    How did you install it ? How did you upgrade?

    What add-ons do you have?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  3. #3
    Join Date
    Jan 2007
    Location
    Akron, OH
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    0

    Default Re: Product Description not saving

    Fresh Install of another store I made with mods included.
    1.3.7

    I have a few mods but they where carried over from the last store I made, and I have not had any other troubles. I am also not throwing up any errors, so I cant seem to track the problem.

  4. #4
    Join Date
    Jan 2007
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    Akron, OH
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    red flag Re: Product Description not saving

    Here is the link we are building the website for the customer and we cant seem to figure it out, it might be a fckEditor thing.

    Also when you click on the categories it doesn't display the product, click on "portable basketball systems" and then no sub categories display and no product display.

    thanks for the help in advance.

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: Product Description not saving

    You might try reloading all of your files from a clean Zen Cart v1.3.7.1 ...

    Where did you get your Zen Cart from?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #6
    Join Date
    Jan 2007
    Location
    Akron, OH
    Posts
    11
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    0

    Default Re: Product Description not saving

    Ahh I changed the Editor from FCK to HTMLEditor, that fixed the problem. I think that the FCK editor files need to be re uploaded. So I just changed the editor and that fixed the problem.

    But now I can see the categories, I made some sample products and when I click on the category I don't see any subcategories. I can click on the subcategory on the left column, but I don't see any images or links on the page itself.

 

 

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