Total beginner, totally confused!

[guyho]

Hi,

My name's Guy, this is my first post. I was tired of having issues with Java when updating my site, so I decided to splash out and spend $50 on the domain for a proper site, and make use of Zen Cart. I've been using Fedora Core for a few years, but this is the first time I've had a go at building a site, and I can't seem to get past the initial stages.

I've followed the instructions at https://www.zen-cart.com/tutorials/i...hp?article=107, using Filezilla to attempt to upload ZC, but when I go to my site (www.hodistro.com) as suggested I get a 404 message.

Please ask any questions that you think would give you the info to be able to help me out here.

Thanks,


Guy

[kuroi]

What is the full path name on the server to your Zen Cart's index.php file?

[guyho]

I think it's zencart/index.php

[kuroi]

OK. But to help you I need to know what the full path name actually is, not how you think it might end.

[kuroi]

Just to clarify, it's the part of the path that shows your zencart code's position relative to your account's root directory that I'm interested in, rather than your account's position relative to the server root.

[guyho]

I'm not totally sure what you're asking me for- do you mean where the file is on the computer that I have downloaded ZC onto? Sorry if this is a bit basic, but I really am a complete novice! Thanks!

[kuroi]

No. I assume that you downloaded Zen Cart and unzipped it following the advice given on the FAQ entry you cited. And then that you used FileZilla to upload the resulting files to your web host. It's the location of those files on your web host that I'm trying to ascertain.

(P.S. No need to apologize for being new at this, we've all been there )

[guyho]

Yup, followed all the instructions as per the how-to; downloaded ZC, and then uploaded the files to the domain I've got. The location that I gave above is where I think the index file is- I'm reading that from the 'Remote Location' window on the right side of Filezilla.

[kuroi]

Unfortunately that's only telling us where the files are relative to this ftp account's allowed folder, not relative to the hosting account root.

Are there any other folders at the same level as zencart. In particular public_html, htdocs or www?

Does your hosting account have a File Manager facility that would allow you see your whole account's structure and not just the ftp-permissible bit?

[guyho]

There are 2 other folders at that level- 'logs' & 'tmp'.

Not sure about the file manager facility- I'm using plzhost, and the guy whose email I have for supprt help hasn't replied. I contacted him 4 days ago now! Here's the package I went for- http://www.plzhost.com/zenpack.html