USPS Shipping Estimator for Non-Customers

[lindasdd]

When non-customers attempt to get a shipping estimate the shipping estimator only shows the "store pickup" option even though I get the USPS option for actual customers.

I then get an email:
Subject: DEBUG:USPS rate quote response
Body: <?xml version="1.0"?>
<Error><Number>-2147219099</Number><Source>Rate_Respond.:clsRateV2UnpackRate;SOLServerRates.Rate_Respond</Source><Description>Missing value for ZipDestination.</Description><HelpFile></HelpFile><HelpContext>1000440</HelpContext></Error>


Any ideas on how to get this to work properly?

Thanks,
Lindasdd

[Ajeh]

Are you current and up to date on the USPS shipping module?

Don't forget to Remove and Install and Configure it after loading the current version ...

http://www.zen-cart.com/forum/showthread.php?t=69769

[lindasdd]

I updated this but it is still giving me a problem. I'm considering contacting USPS but I'm pretty sure they will claim this to be something that needs to be changed through Zen-Cart.

-Andrew

[Ajeh]

What version Zen Cart are you running?

Is this a clean install or an upgrade?

How did you install it? How did you upgrade it?

Do you have set your 5 digit Zip Code in the Shipping/Packaging?

If you create a new account do you get the same error?

If you switch to Classic Template does the error go away?

[lindasdd]

Version:
Zen Cart 1.3.7

Database Patch Level: 1.3.7

v1.3.6 [2006-10-27 23:58:52] (Version Update 1.3.5->1.3.6)
v1.3.5 [2006-09-06 17:58:58] (Fresh Installation)

Do you have set your 5 digit Zip Code in the Shipping/Packaging? Yes

If you create a new account do you get the same error? The shipping estimator works in the account screen. The time it doesn't work is for guests. In the guests case the shipping estimator is on the screen but never updates.

If you switch to Classic Template does the error go away? No, the error does not go away.

I attached a screenshot of the shipping estimator for guests just in case I wasn't clear.

[Ajeh]

There is nothing to show without an address ...

Once the address is added then the rates will show ...

You could customize the Shipping Estimator to say ...
Enter your address for additional shipping rates

[lindasdd]

The only address fields available are those shown in the screenshot(no street) and even after putting in the fields available it does not work. Should there be more fields for the estimator in guest mode.

If you would like to take a look at the site directly, the address is *** removed by request ***

Thanks for continuing to look at this,
lindasdd

[Ajeh]

Your site does not appear to load ... just a dead white page ...

[lindasdd]

Should be good now. I noticed that problem about 15 hours ago and realized I had screwed up the load due to meta tags having a quote mark in it.

-Andrew

[Ajeh]

It behaves as though you are missing upgrades ...

What happens if you switch to the Classic Template ... does the shipping estimator work now?