Hi.
My customers from the UK seem to be having this issue on step 1 of the checkout process and therefore cannot go past step 1.
Zone Rates
No shipping available to the selected country
I have checked that paypal is setup ok and all is fine there. The payment zone on there is set to
Payment Zone
--none--
this is how my zones are set up,
Zone Based Rates
Enable Zones Method
True
Calculation Method
Weight
Tax Class
--none--
Tax Basis
Shipping
Sort Order
1
Skip Countries, use a comma separated list of the two character ISO country codes
Zone 1 Countries
UK
Zone 1 Shipping Table
5:5.00,9:7.50,13:10.00,17:12.50,21:15.00,25:17.50,29:20.00,33:22.50
Zone 1 Handling Fee
0
Zone 2 Countries
AT,BE,HR,CY,CZ,DK,FI,FR,DE,GR,HU,IE,IL,IT,LV,LU,NL,NO,PL,PT,SK,ES,SE,TN,TR,
Zone 2 Shipping Table
5:10.00,9:15.00,13:20.00,17:25.00,21:30.00,25:35.00,29:40.00,33:45.00
Zone 2 Handling Fee
0
Zone 3 Countries
US,CA,AU,NZ,
Zone 3 Shipping Table
5:15.00,9:22.50,13:30.00,17:37.50,21:45.00,25:52.50,29:60.00,33:67.50
Zone 3 Handling Fee
0
Is anyone else having this same issue?
Customers from the US are able to proceed past step 1 of the checkout process.
I am currently using v1.3.7
Can anyone help?
Thanks
Rob



