I'm having the same problem as reported in this thread for authorize.net. I'm using version 1.3.0.2 and iTransact as the processor. The customer placed an order, both she and I received a confirmation email, but there order is not in the admin. There are no apostrophes or quotes in the customer information of her order.

In addition to fixing this problem for future orders, I'd also like to find the lost order if possible.

Thanks.