Ok, I'll do my best here and give you as much detail as possible.

I've never got this to work so far. I'm in the middle of trying to do the Test part of Protx before I go Live.

Every time I or someone else tries to buy something it's all fine until I you get to the click checkout stage when this message appears.


Whoops! Sorry, but you are not allowed to perform the action requested.

You are still logged in to your account and may continue shopping. Please choose a destination from a menu.

Even if you've just logged straight on and bought and bought something. I assume thats the problem judging by the URL (see below)

So to answer your other questions
1.https://www.rentacart.co.uk/~menuorg..._page=time_out
2. Zencart version 1.3.7; PHP version 4.4.4; MySQL 4.1.22-standard; Apache 1.3.37(?)
3. Hosting comapny - rentacart.org
4. I bought an SSL - think was 128bit encryption
5. No addons that I know of
6. No, its never been upgraded.
7. Template is AppleZen
8. The Zen cart was already loaded into the template

Hope all this helps and thanks. Any other questions, please ask