How is it possible I would receive two consecutive orders from the same customer, for the same products, but they both have the same Paypal Transaction ID and timestamp?
The customer called after receiving duplicate shipments. When we checked we found that two consecutive order numbers were generated for the same order and the Paypal payment information was identical.
Zencart V1.3.8a / no add-on added for about 4 months and no problems till this particular order.
We recently suspended Paypal payments (Admin Modules->Payment ->Paypal IPN - Website Payments Standard) for about a week awaiting the outcome of a chargeback dispute.
Other than that, I can't think of any even that might have caused this hiccup.
Ron
Results 1 to 10 of 15
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28 Jan 2009, 08:03 AM #1
Totally Zenned
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Duplicate orders-same Paypal Trans ID
www.aspenshopsonline.com - ZenCart 1.3.9h
www.wilkssupply.com - ZenCart 1.3.9h
www.un-du.net - ZenCart 1.3.8a
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28 Oct 2010, 02:58 AM #2
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Re: Duplicate orders-same Paypal Trans ID
same problem. no solution found yet...
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28 Oct 2010, 03:03 AM #3
Sensei
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Re: Duplicate orders-same Paypal Trans ID
Are you still running v1.3.8a too?
Originally Posted by hc1501
And still running WPS, when EC is more appropriate?.
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29 Nov 2010, 11:38 AM #4
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Re: Duplicate orders-same Paypal Trans ID
Hi there, i have the same issue,
i'm using 1.3.8a and paypal ipn. Is there a fix for this?
regards
Andy.
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30 Nov 2010, 12:43 AM #5
Sensei
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Re: Duplicate orders-same Paypal Trans ID
There were a number of coding changes done to v1.3.9d (and again in 1.3.9g) to address duplicate-order issues from prior releases.
It would be advisable to upgrade to the latest version..
Zen Cart - putting the dream of business ownership within reach of anyone!
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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30 Nov 2010, 12:50 AM #6
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Re: Duplicate orders-same Paypal Trans ID
iam having the same problem , iv integrated on my website and for some reason when i test it its coming up as duplicate can some on help my site is www.moverscommunity.com
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30 Nov 2010, 01:42 AM #7
Sensei
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Re: Duplicate orders-same Paypal Trans ID
Click "Reply" below and answer the questions in the Posting Tips section. Originally Posted by abanksob1
.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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30 Nov 2010, 07:05 PM #8
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Re: Duplicate orders-same Paypal Trans ID
Hi Doc,
is it possible to just take the paypal ipn from the latest versions and overwrite our existing ones and still remain on 1.3.8a?
regards
Andy
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30 Nov 2010, 10:52 PM #9
Sensei
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Re: Duplicate orders-same Paypal Trans ID
No way. Very dangerous to do that.
.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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1 Dec 2010, 10:48 AM #10
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Re: Duplicate orders-same Paypal Trans ID
Hi Doc,
ok i won't do that. Were there any code fixes to the 1.3.8a code that could be applied?
regards
Andy.
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