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  1. #1
    Join Date
    Jul 2005
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    Default Re: Admin-Editable Sidebox Support Thread

    Unfortunately, I can't see anything wrong with your output, except that there is absolutely no content output for the Facebook1 sidebox, only the wrapper that should hold the content. So we need to know a lot more information about what you have done with the editable sidebox, what you see in admin, what your define file looks like, and the information requested in the "Posting Tips" above the reply box.

  2. #2
    Join Date
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    Default Re: Admin-Editable Sidebox Support Thread

    ok, I put two grab.
    I hope can be useful to understand the problem.

    thanks

    http://www.longiweb.it/uno.jpg
    http://www.longiweb.it/due.jpg

  3. #3
    Join Date
    Jan 2007
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    Default Re: Admin-Editable Sidebox Support Thread

    Quote Originally Posted by brancasalvo View Post
    ok, I put two grab.
    I hope can be useful to understand the problem.

    thanks

    http://www.longiweb.it/uno.jpg
    http://www.longiweb.it/due.jpg
    and you forgot to include the MOST important information..

    Quote Originally Posted by gjh42 View Post
    and the information requested in the "Posting Tips" above the reply box.
    Do you have the correct Facebook code in the Facebook sidebox?? because based on your screenprints, you seem to only have the default text in there and not any code related to Facebook..
    Last edited by DivaVocals; 20 May 2013 at 09:24 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #4
    Join Date
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    Default Re: Admin-Editable Sidebox Support Thread

    As DivaVocals says, you show only the default define text instead of facebook link text, but in any case, it is not displaying in the editable sidebox output content. Also, you show that the editable sidebox is turned off, which conflicts with the display that was visible on your site. So we are no closer to understanding the cause of your problem.

  5. #5
    Join Date
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    Default Re: Admin-Editable Sidebox Support Thread

    I'm sorry for my english
    Hello, I have installed zencart: http://brancasalvo.site50.net/index.php, the admin side: http://brancasalvo.site50.net/adminn/
    login: salvo2013
    password: help2013

    I ask for help to bring up something on the form Editable Sidebox.zip

    thanks

  6. #6
    Join Date
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    Default Re: Admin-Editable Sidebox Support Thread

    Quote Originally Posted by brancasalvo View Post
    I'm sorry for my english
    Hello, I have installed zencart: http://brancasalvo.site50.net/index.php, the admin side: http://brancasalvo.site50.net/adminn/
    login: salvo2013
    password: help2013

    I ask for help to bring up something on the form Editable Sidebox.zip

    thanks
    I hope to HECK that this is a test store.. Because posting your admin login and password exposes your site to a whole worldful of crazy.. Not sure why you think this is preferable to simply posting the information you were asked to supply.. but to each his own.. (not to mention.. not everyone here speaks/reads Italian and the whole site is in Italian.. so I'm not sure a bunch of English speakers are gonna be able to get around after logging in)

    Even with this information you STILL have not indicated what Facebook code you SHOULD be using and WHERE you are entering it.. It's honestly the ONLY way to figure out WHY your Facebook code isn't working with the Admin-Editable sidebox.
    Last edited by DivaVocals; 21 May 2013 at 06:28 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #7
    Join Date
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    Default Re: Admin-Editable Sidebox Support Thread

    hello, there are problems with login and password the site is just for testing.
    I put the code on the website (login: pass salvo2013: help2013) to display facebook but nothing changes. The code now can be seen from the admin side.

    Click image for larger version. 

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