Results 1 to 7 of 7
  1. #1
    Join Date
    Jul 2007
    Posts
    4
    Plugin Contributions
    0

    Default Problem with Checkout

    Hi everyone,

    I have a problem with my checkout page.

    There are 3 steps to checking out, I can't seem to enter the 2nd step (payment). Each time I click on continue checkout it always goes back to step 1.

    Anyone have any idea why?

    Thanks.

  2. #2
    Join Date
    Jun 2003
    Posts
    33,720
    Plugin Contributions
    0

    Default Re: Problem with Checkout

    Do you have both a shipping and a payment method chosen and configured?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Jul 2007
    Posts
    4
    Plugin Contributions
    0

    Default Re: Problem with Checkout

    I think i find the problem, it has to do with the gift certificate.

  4. #4
    Join Date
    Jul 2007
    Posts
    4
    Plugin Contributions
    0

    Default Re: Problem with Checkout

    Hi,

    The giftcertifcate is not the problem.

    It does it only wiht normal products

    I have actually only 1 payment method configured, which is COD, shipping method i have 2, which I modified using existing methods.

    Don't know why it keeps going to step one only.

    Help.

  5. #5
    Join Date
    Mar 2004
    Posts
    16,042
    Plugin Contributions
    5

    Default Re: Problem with Checkout

    your products eiother need a weight or turn OFF 0 weight = free shipping,
    in admin-> configuration -> shipping
    Zen cart PCI compliant Hosting

  6. #6
    Join Date
    Mar 2004
    Posts
    16,042
    Plugin Contributions
    5

    Default Re: Problem with Checkout

    On a side note,

    when you want to change the "displayed" name of a shipping module

    in this case from flat to standard you only need to make these changes in the language files,

    do not change

    $this->code = 'ship mpdule'; this name needs to be the same as the function
    Zen cart PCI compliant Hosting

  7. #7
    Join Date
    Jun 2003
    Posts
    33,720
    Plugin Contributions
    0

    Default Re: Problem with Checkout

    Also - if you are testing by trying to buy a Gift Certificate with COD - Zen Cart will NOT allow that.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

Similar Threads

  1. Problem With Checkout
    By geminibowling in forum General Questions
    Replies: 1
    Last Post: 28 Jan 2011, 06:18 PM
  2. Checkout Button problem with Google Checkout
    By handkem in forum Addon Payment Modules
    Replies: 0
    Last Post: 12 May 2008, 10:41 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg