Windows Live Product Search Contribution Support Thread

[pinetreecandles]

I've never once been able to get my feed uploaded with this mod. However, I don't blame the mod at all. Honestly, looking through all my referrals on different stats pages I haven't had ONE referral from the Windows Live Product search....not ONE.

Yeah, it's not the mod. I can't get mine to upload either. I did it manually and after 5 days of being in the processes stage I contacted MS and asked them why it was still processing. They said there is a bug and it will be addressed in the next update. Shorlty after that I got a notice saying my feed I did manually was declined. "Had formatting errors and a couple other things so I don't know.

I'm not going to bother. Live bots are all over my site every day without that feed and I have more referals from them than google. I just used the google site map generator and submitted it to MSN and that got them here.

[tapupartforpres]

Sorry it took so long. I am still getting the same error as before with adding the %20 in the area where the spaces are.

XML Parsing Error: not well-formed
Location: http://www.cravebeautyonline.com/feed/lps.xml
Line Number 2014, Column 84:

<ReferenceImageURL>http://www.cravebeautyonline.com/images/winks-pinkgrapefruit%20&%20honey%20Small%20Web%20view.jpg</ReferenceImageURL>

[numinix]

Ok, it's to do with the illegal & symbol in your image names. I am adding a fix for this.

[tapupartforpres]

Ok thanks for your help, just let me know.

[numinix]

Try the latest version on the Numinix site.

[tapupartforpres]

Hey should I uninstall the other version and add this new one. Because when I copy and paste the SQL updates (first 1_0_3 and then second 1_0_5) when I go to the Install SQL Patches. I am not uploading the .txt file I am copying and pasting the text. When I do that I am getting an error:

1062 Duplicate entry 'LPS_MAGIC_SEO_URLS' for key 2

What am I doing wrong?

[ceegeeaar]

It sounds like the key is already there. Have you tried using the uninstall SQL and then reinstalling it?

[pinetreecandles]

Yeah, it's not the mod. I can't get mine to upload either. I did it manually and after 5 days of being in the processes stage I contacted MS and asked them why it was still processing. They said there is a bug and it will be addressed in the next update. Shortly after that I got a notice saying my feed I did manually was declined. "Had formatting errors and a couple other things so I don't know.

I'm not going to bother. Live bots are all over my site every day without that feed and I have more referrals from them than google. I just used the goggle site map generator and submitted it to MAN and that got them here.

Here is an update: Still haven't had one accepted yet. A matter of fact, my account was totally blocked after that first attempt. I complained and was told that it could be copyright violations or formatting errors and that if your notified and it's not corrected then your account could be blocked. I told them that my account was blocked after one upload so I wasn't given the chance to correct anything and I make everything I sell so there is no way that there is a copyright violation.

They asked for a copy of my catalog file and it's gone all the way to the developers. They said, there software is still beta and was sorry for any inconvenience, but there was no time table as to when they will fix the issues I'm having.

I have given up on them. If your account suddenly gets blocked, don't expect any help from theme, after all "It's in beta".

[kitcorsa]

new email arrived.

Dear Merchant,
Catalog fire2you has been rejected!

Your catalog fire2you has been rejected, and couldn't be published on Windows Live Product Search due to one or more of following reasons:

Invalid Offer format:
One or more of required fields are missing
The delimiters provided in the file don't match the catalog settings
Technical Errors
Please republish your catalog in the appropriate format by visiting Live Product Upload

Best regards,
Product Upload Support Team

[ceegeeaar]

This isnt directly related to the contribution but I thought I would pass this on in case anybody else from that insignificant place known as ROTW has suddenly found themselves in a similar position.

My name is Chris and I would like to respond to your resent inquiry regarding the blockage of your product upload account.

Unfortunately we are currently only accepting US EN merchants for our program. We appreciate your continued interest in Microsoft Live Product Upload and hope that you will join us as soon as we are able to offer the product in your market area.

Thank you,

Chris
Microsoft Live Product Upload Technical Escalations