Strange Image Error Message!

[kimberlyeddy]

In trying to resolve my problems I was having, I installed the newer version of Zen Cart....and everything went well until I looked at my site...

The images for products are not showing up at all, and the images for banners aren't either. In addition, I have a string of error messages (all are very similar) at the bottom of each product page. The error message looks like this:

"Warning: is_dir() [function.is-dir]: Stat failed for images/. (errno=13 - Permission denied) in /home3/mkeddy/joyfulmomma-www/bookstore2/zc/includes/modules/additional_images.php on line 44"

I first double checked my permissions on my folders to make sure I didn't set any too high ,but that doesn't seem to be the problem. all of my images are wehre they are supposed to be. I read someone having a similar but not exactly the same problem on this forum, and I followed the advice given (I installed the additional_images.php file into a new folder under /modules/ for my template name). Nothing seems to be working. I haven't been able to find any information on this exact error anywhere in the forums.

Any ideas? The shopping cart is located at www.joyfulmomma.org/bookstore2/zc/

Thanks!

Kimberly Eddy

[Kim]

Has the site ever functioned properly?

[Kim]

What version are you using? What Addons do you have installed?

[kimberlyeddy]

The site only functioned properly when it was the old version (up until a few months ago when it was hacked and since then hasn't worked). I was told to upgrade to the new version so I just installed that, and that is what we are working with now. This is the first time I have received this error message.

I'm using version 1.3.7.1 and I have no add ons other than creating a custom template.

blessings,
Kimberly

[Kim]

What did you use to change the permissions on the images and their directories?

[kimberlyeddy]

I used Filezilla (an FTP software) to change the permissions.

[kimberlyeddy]

Does anyone have any ideas on how to solve this? I still haven't heard back and I'd like to get my site working again.

[kimberlyeddy]

Hi wise ones,
I posted this on another forum section, but I am assuming that was the wrong area, as I got a few questions but no answers, and I am rather desparate to get my cart working again, as every day is money lost.

My situation:
In trying to resolve my problems I was having, I installed the newer version of Zen Cart....and everything went well until I looked at my site...

The images for products are not showing up at all, and the images for banners aren't either. In addition, I have a string of error messages (all are very similar) at the bottom of each product page. The error message looks like this:

"Warning: is_dir() [function.is-dir]: Stat failed for images/. (errno=13 - Permission denied) in /home3/mkeddy/joyfulmomma-www/bookstore2/zc/includes/modules/additional_images.php on line 44"

I first double checked my permissions on my folders to make sure I didn't set any too high ,but that doesn't seem to be the problem. all of my images are wehre they are supposed to be. I read someone having a similar but not exactly the same problem on this forum, and I followed the advice given (I installed the additional_images.php file into a new folder under /modules/ for my template name). Nothing seems to be working. I haven't been able to find any information on this exact error anywhere in the forums.

Any ideas? The shopping cart is located at www.joyfulmomma.org/bookstore2/zc/

I am using 1.3.7, and I reset all of my image folders to 777 using FileZilla. This is the first time I have ever gotten this message. The cart worked well for a year, until I was hacked (proxy server) and when I fixed it, apparently customers were unable to create new accounts ,so by Ajeh's advice, I installed 1.3.7. This has gone smoothly, until I started creating my products. As you can see, product images, as well as banner images don't appear, and on specific product pages, there is a list of error messages like the one above.

Thanks!

Kimberly Eddy

[Kim]

Please do not start a new thread for the same problem. The 2 threads have been merged.

[kimberlyeddy]

I'm sorry, Kim.

Did you have any further ideas as to why this is happening or what i might try?