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  1. #1
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    Default Editing 'Product General' template - but it is missing?

    When I go to the following link in the admin:

    Catalog -> Product Types

    And I select 'Edit Layout' for 'Product General' - nothing is there.

    No options, no error. Just a blank zencart admin page. (attached)

    "Product Type Info Page Layout options :: Product - General" - with nothing beneath it.

    Does anyone have an idea for why this is happening?
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    Creative Arc - Minneapolis Web Design

  2. #2
    Join Date
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    Ohio
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    Default Re: Editing 'Product General' template - but it is missing?

    What version Zen Cart did you install?

    Is this a clean install or an upgrade?

    How did you install Zen Cart?

    How diid you upgrade?

    Did you delete anything from the database tables?

    Did you touch anything in the Product Type naming?
    Linda McGrath
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  3. #3
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    Default Re: Editing 'Product General' template - but it is missing?

    Quote Originally Posted by Ajeh View Post
    What version Zen Cart did you install?

    Is this a clean install or an upgrade?

    How did you install Zen Cart?

    How diid you upgrade?

    Did you delete anything from the database tables?

    Did you touch anything in the Product Type naming?
    Clean install: 1.3.7

    Install: this is my third installation - just followed the instructions like I normally do.

    No deletes from database.

    Didn't touch anything in product type naming.

    HOWEVER - I did change the /admin/ url to /blah/. I adjusted /admin/includes/configure.php to reflect this - could this be messing up where zencart is trying to find the templates? (admin directory renamed 'blah')

    /admin/blah/configure.php

    define('HTTP_SERVER', 'http://www.test.com');
    define('HTTPS_SERVER', 'https://www. test.com');
    define('HTTP_CATALOG_SERVER', 'http://www. test.com');
    define('HTTPS_CATALOG_SERVER', 'https://www. test.com');

    define('DIR_WS_ADMIN', '/store/blah/');
    define('DIR_WS_CATALOG', '/store/');
    define('DIR_WS_HTTPS_ADMIN', '/store/blah/');
    define('DIR_WS_HTTPS_CATALOG', '/store/');

    In closing - is ZenCart trying to load a file from the filesystem?
    Creative Arc - Minneapolis Web Design

  4. #4
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    Default Re: Editing 'Product General' template - but it is missing?

    Do you get the same results if you attempt to view the settings of a different product type?
    .

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    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Editing 'Product General' template - but it is missing?

    Quote Originally Posted by DrByte View Post
    Do you get the same results if you attempt to view the settings of a different product type?
    Yes, all are blank.
    Creative Arc - Minneapolis Web Design

  6. #6
    Join Date
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    Default Re: Editing 'Product General' template - but it is missing?

    Did you encounter any errors during the installation process?
    Did zc_install give you any messages?
    Did it prompt you for a store name properly?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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