My PayPal IPN echeck orders not completing

[sergiogold]

I lost count how many modules we have installed and how many more we did. but we have heavy customized.

However, we have no other errors and any conflicts we may get, we can usually resolve as they come.
But we are completely newbies dealing with paypal api, so, we are really stuck with this one

what modules could be causing this ?

I have enabled currency: USD, CAN, GBP, AUD, JPY, EUR, SEK, CHF, FRF

ZC paypal module set to : " Selected Currency"

about the error logs, it's strange but I could not see a single mention of 500 internal server error pages in the logs.

I could see some error logs with the godaddy seal contribution , so to be sure I have deleted all the files on that contribution, but seems to be no related.

I don't know what else to do.

[sergiogold]

I've done many many tests and still I get the 500 internal server error page , every time a new customer return to ZC from a paypal echeck payment

NOTE: that I do get the order confirmation mail ( as a store owner) but empty , without data, neither Order ID
The buyer doesn't get the order confirmation, but yes get the paypal receipt

Please note:

I do not have SEO URLs installed.

I have the original html_output file

I have installed the latest paypal patch ( 17 june)

I've removed completely .htaccess file

there are several errors in my server log file, but they seems to be relate to some missing older files of my prior website at this domain.

However, there is 1 line originated at my IP, that may be significant, which I think match the time of a test transaction, please see below:


[Thu Aug 16 14:06:06 2007] [error] [client xxx.xxx.xxx.xxx] malformed header from script. Bad header=No recipient addresses found i: /hsphere/local/home/silversi/xxxxx.com/index.php


is this error mean something to you ?


This 2 errors below , also originate at my IP and keeps repeating a lot


[Thu Aug 16 13:55:41 2007] [error] [client xxx.xxx.xxx.xxx] File does not exist: /hsphere/local/home/silversi/xxxxxx.com/favicon.ico

[Thu Aug 16 14:06:11 2007] [error] [client xxx.xxx.xxx.xxx] File does not exist: /hsphere/local/home/silversi/xxxxxxx.com/index.php_files/jscript_imagehover.js



please help me out, lost 2 days on this, I'm completely frustrated

many thanks

[DrByte]

What happens if you go to www.your_site.com/ipn_main_handler.php with your browser?

Do you have PDT configured?

[sergiogold]

yes I have PDT configured.

I see this message at page ipn_main_handler

" Nothing to process. Please return to home page"


I have tested the connection with IPN tool and I get this:


IPNCHECK.PHP - Version 1.0

IPN TESTING - POSTING to PayPal via: ssl://www.paypal.com:443

IPN FATAL ERROR :: Could not establish fsockopen.
Host Details = ssl://www.paypal.com:443 (136581300) Unable to find the socket transport "ssl" - did you forget to enable it when you configured PHP?

Trying again without SSL ...

IPN TESTING - Confirmation/Validation response: RESPONSE RECEIVED - Communications OKAY


Script finished.


allow_url_fopen is off by default at my unix server , but I've added an .htaccess file ( php_value allow_url_fopen 1) to open it as per my server admin instructions

[sergiogold]

the connection seems to work ok because regular paypal orders return fine , the problem is with echecks payments.

[DrByte]

The peculiar thing is that the return process for echecks is no different from the process for non-echecks.

[sergiogold]

thanks god, my top programer just figured out the internal server error and it fixed, I was going nut.

It was something to do with a modification we did to the orders auto mailer system.

Still echeck orders do not show in the admin, so I'm waiting to see what will happen within a day or 2 once pending echeck orders clears.

[DrByte]

However, there is 1 line originated at my IP, that may be significant, which I think match the time of a test transaction, please see below:


[Thu Aug 16 14:06:06 2007] [error] [client xxx.xxx.xxx.xxx] malformed header from script. Bad header=No recipient addresses found i: /hsphere/local/home/silversi/xxxxx.com/index.php


is this error mean something to you ?

I wouldn't expect that error to show up with Zen Cart, since Zen Cart usually validates all email traffic before actually sending a message. Everthing I've seen on Google about that error message suggests that somehow you've got a script that's attempting either to send to a blank email address or the mailserver has an odd configuration that wants its email parameters sent in a different order than what is being supplied.
Zen Cart doesn't accept blank email addresses, so I'm not sure if that error is happening as a result of Zen Cart processing or some other script on your site.

Even if it was a result of bad data coming back from PayPal, Zen Cart still shouldn't attempt to send an email to a blank address ... it should just ignore the whole transaction because the data is not valid.


Again, more paypal logs will help to understand the problem more clearly.
A list of installed mods/contributions and the kinds of customizations you've done to your site would also be a help.

[foilman]

Dr Byte,
This is happening to me as well and has been happening for a month or 2 now. I just had one this morning. It was a paypal echeck, there is nothing listed when I look at the paypal IPN linkin admin. I am at a loss cause I see the uncleard payment in the paypal account but no sign of the order on the site. I can also tell you that in my cart it skipped the order number. I have 582, 584 and 585.. Order 583 would have been placed around the time the customer for the echeck ordered it. But it is no where to be found. I even went through the database and there is no records of it at all that I can find. PLEASE HELP

Rich Fallon
Foilman.com

[DrByte]

Logs will be a big help ...