Categories Showing But Not Sub Categories

[Viper4K]

Hi,

I have just installed a fresh copy of Zen Cart (zen-cart-v1.3.7.1-full-patched-07052007) for the 3rd time in the hope that this issue would get resolved but cant seem to get rid of it.

I have a website called: http://www.bubblebitz.com, which as of yet only has categories on it, now the problem I am having is the follows:

Adding ROOT categories to Zen Cart is ok and I can click on them and view the products under them perfectly.

However when I add more than 2 SUBCATEGORIES under a ROOT category then I am presented with a blank page when I go to click on the category.

I do have a template installed and though this was the issue therefore I removed the template completely and am now using the default Zen Cart template and I am presented with the same problem.



If someone could please help out on this matter I would be very grateful.

Thanks

[gjh42]

I get "The connection was reset" when clicking on the only category with subs... Somehow it doesn't like going there.

Did you ever install the demo products when installing Zen Cart? I would try that and see if you get the same problem. I believe that would indicate something wrong with your server setup.

[Viper4K]

ok ill try that, thanks ill get back shortly

[Viper4K]

Hi,

just done a quick test and I think I know where the problem lies but have no idea how to resolve it.

When Zen Cart has more than 30 categories then the subcategories stop working, if it has less than 30 then it seems to be ok

[Viper4K]

after a further look, it seems that you can only have 4 sub categories too before it breaks again

[Viper4K]

Ok, I have re-installed Zen Cart with just a basic install with the aditional category structure and still have the same issue, you can take a look at http://www.bubblebitz.com.

Please can someone help?