Hi all,

Just wondering if any of you could help me with something that is very peculiar regarding of our shipping charge.

Our site has been running for a few years now, and countless orders have been running quite smoothly until today when one customer ordered from New Brunswick (Canada). You see, we have configured our settings to charge $25 on shipping when customer's subtotal is over $100 & up. However, this customer's subtotal is $109, and instead of being charged with $25, she was only charged $18 on shipping, which is our shipping charge rate for subtotal below $100. We have checked all of our configurations, and couldn't find any errors that we might be made on our part. Not only that, but we have other order which were defined in the same zone was charged correctly on shipping. Is there anywhere else that I should check into?

I'm using the current updated Zencart version.

Thank you!!