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  1. #1

    Default Problem adding product

    I am trying to add a really long product description page to zencart. I write out the description and then click the preview button. After I click the preview button. After clicking the preview button, I see a preview of it (the whole description shows up), but the insert button is not showing up, so there is no way for me to add the product to my cart. The description I am adding is the same description that is at musclenow.com (which you can see is very long). Anybody know why this might be happening?

  2. #2

    Default Re: Problem adding product

    I was able to get that problem solved by deleting some script code, but now the problem is the whole product description doesn't show up (only about half of it does). Is there someplace where a limit is set on the length of the product description? I thought it would be in configuration -> product listing -> display product description, but increasing that seems to have no effect on the actual product description, just on the product description when viewing items in that category. Any ideas on this?

  3. #3
    Join Date
    May 2006
    Location
    Texas
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    565
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    4

    Default Re: Problem adding product

    how did you install zencart? using fantastico, or manual upload?

  4. #4

    Default Re: Problem adding product

    I installed using manual upload. Would that make a difference?

  5. #5

    Default Re: Problem adding product

    As an update to this. I tried adding the exact same product description as a category instead of a product and when viewing the description it cuts off at the exact same place as when adding it as a product. There must be some sort of size limit somewhere. Anybody know where this might be?

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
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    69,402
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    6

    Default Re: Problem adding product

    The listings truncate the products_description ...

    From the looks of the description you want to add, it most likely displays on the Product _info page but the listings have a problem with them ...
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  7. #7

    Default Re: Problem adding product

    Actually the product info page is where the problem is. You can see the problem here

    Compare that to what you see at http://www.musclenow.com and you will see that it cuts off where the testimonials start even though all of it shows up in the preview page before I add the product (NOTE: Please disregard the formatting, I have this on a sample Zencart site that I only use for testing purposes. I copied the code directly from our main site into the cart which is why images and such aren't showing up).

  8. #8
    Join Date
    May 2007
    Posts
    41
    Plugin Contributions
    0

    Default Re: Problem adding product

    I just wanted to see if anyone has been able to find out anything about this problem. I have run into another product which I am having trouble adding because there is some sort of length limit for the product description. It seems I can only get 54, 212 characters and 10,086 words to show up for the description I want to add (that is the amount of characters and words in html format, not how many show up), but the description is much longer. Does anyone know how to extend the length of the product description page so it doesn't just cut off? I looked at the products_description table in mySQL, but I didn't see any limit length listed. Anyone have any ideas?

 

 

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