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  1. #1
    Join Date
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    help question Change order status to complete to delivered for downloadable products

    Hi I have made a downloadable product, once it has been purchased if the customer goes to their My Account section the status is set to processesing, how can I change this to Delivered or complete for the downloadable products?

    Thanks

  2. #2
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Change order status to complete to delivered for downloadable products

    The Order Status is managed by the Payment Module ...

    You set what you want the default to be after the order has been completed ...

    Then, you can change the status in the Admin ... Customer ... Orders ... to another status ...
    Linda McGrath
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  3. #3

    Default Re: Change order status to complete to delivered for downloadable products

    How do I change the default order status for free downloadable products? I want when people add free downloadable products and checkout, that it is directly available when accessing their account.
    http://www.customscripts.co.za - Custom development for open-source applications

    http://www.pcservice.co.za - Website Development, Domain Registration, Hosting

  4. #4

    Default Re: Change order status to complete to delivered for downloadable products

    Edit:


    I'm using the zen free charge card, and updated the default order status to Delivered, but when I added a free product and checked out the status still said pending
    http://www.customscripts.co.za - Custom development for open-source applications

    http://www.pcservice.co.za - Website Development, Domain Registration, Hosting

  5. #5
    Join Date
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    Default Re: Change order status to complete to delivered for downloadable products

    What are all of the Payment Modules that you currently have installed?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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  6. #6

    Default Re: Change order status to complete to delivered for downloadable products

    I only have 2checkout and the free charge card, and both modules default order status is set to delivered
    http://www.customscripts.co.za - Custom development for open-source applications

    http://www.pcservice.co.za - Website Development, Domain Registration, Hosting

  7. #7
    Join Date
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    Ohio
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    Default Re: Change order status to complete to delivered for downloadable products

    What version Zen Cart?

    Clean install or an Upgrade?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  8. #8

    Default Re: Change order status to complete to delivered for downloadable products

    It is the latest version (1.3.8a) and an upgrade from version 1.2.5
    http://www.customscripts.co.za - Custom development for open-source applications

    http://www.pcservice.co.za - Website Development, Domain Registration, Hosting

  9. #9
    Join Date
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    Ohio
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    Default Re: Change order status to complete to delivered for downloadable products

    What happens if you switch to the Classic Template, any changes?

    Something sounds like it was not upgraded but I am not putting a finger on it ...

    As a test, go to the Configuration ... GV Coupons ... and change this to Updated then make another order ...
    Default Order Status For Zero Balance Orders
    When an order's balance is zero, this order status will be assigned to it.
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10

    Default Re: Change order status to complete to delivered for downloadable products

    The GV Coupon setting worked
    Thanx Ajeh, your a star!
    http://www.customscripts.co.za - Custom development for open-source applications

    http://www.pcservice.co.za - Website Development, Domain Registration, Hosting

 

 
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